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Ronin S - Record button not working - Nikon z6 & z7
1875 8 2020-2-17
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Coggleton
lvl.1

United Kingdom
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Hi there,

Hope someone can help. I have the Ronin-S all setup, balanced and working.

However, when I connect the cable to my cameras (Nikon Z6 and Nikon Z7) using the USB-C cable provided O can not get the record button on the Ronin Handle to work.

Can anyone offer any thoughts or advice? Is there a setting in the camera I need to activate/deactivate? I have upgraded the firmware on the Ronin to the latest version.

Many thanks
2020-2-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Coggleton, may we verify how did you trigger the Record button? Are capturing photo and recording video both not working? Does other buttons work? camera control button.png
2020-2-24
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Coggleton
lvl.1

United Kingdom
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Hi Mindy

The other buttons on the Ronin work fine. It's just the record button that doesn't do anything (although did work originally!)

Thanks
2020-2-26
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WOODWERD
lvl.1
Flight distance : 3127 ft
United States
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I have just added Ronin SC to my setup and my Nikon Z6 is on FW3.0 and I have no ability to get the Record button to work. Does anyone know of what the solution is.  I have verified proper cable setup etc.
2020-4-24
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PilotMike
lvl.1

United States
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WOODWERD Posted at 4-24 18:21
I have just added Ronin SC to my setup and my Nikon Z6 is on FW3.0 and I have no ability to get the Record button to work. Does anyone know of what the solution is.  I have verified proper cable setup etc.

I have the Z6 and Ronin SC as well. The record start/stop worked fine initially and has now stopped working. I was never able to set focus by half pressing the button and thought it was just a compatibility issue. Nope. DJI states the Ronin SC can set focus as well as record start/stop. Anyone have an update??
2020-7-29
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PilotMike
lvl.1

United States
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DJI Mindy Posted at 2-24 02:47
Hi Coggleton, may we verify how did you trigger the Record button? Are capturing photo and recording video both not working? Does other buttons work?[view_image]

I have the Z6 and Ronin SC as well. The record start/stop worked fine initially and has now stopped working. I was never able to set focus by half pressing the button and thought it was just a compatibility issue. Nope. DJI states the Ronin SC can set focus as well as record start/stop. Anyone have an update??
2020-7-29
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fansaa0b969c
New

United States
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Any fix with this i have same issue?
1-30 18:29
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philipawalker
lvl.1

United States
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Just posting for anyone who might be having the same problem. The fix that worked for me is that I had the cable plugged in backwards. The USB-C to USB-C cable should be plugged in with the 90 degree angled end plugged into the gimbal. The regular straight end should be plugged into the Z6. Once I did this record function worked as expected!
9-23 13:35
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Gd小猪
lvl.3
Flight distance : 678609 ft
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South Africa
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Is there a camera menu when connecting to the Ronin APP?
9-23 19:00
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