The tutorial videos under support are not working, and they've disappeared from Youtube - What gives?

Hello and good day Taz1234. I am sorry for the trouble this has caused and thank you for reaching out. You may try to check the DJI Spark's tutorial videos on this link ( https://www.dji.com/spark/info#video ). Thank you.

DJI Stephen Posted at 2-17 16:11
Hello and good day Taz1234. I am sorry for the trouble this has caused and thank you for reaching out. You may try to check the DJI Spark's tutorial videos on this link ( https://www.dji.com/spark/info#video ). Thank you.

The videos on that link don't work anymore!

Taz1234 Posted at 2-17 16:16
The videos on that link don't work anymore!

Hello and good day Taz1234. Can you please try to check the links one again to see if the DJI Spark's tutorial videos are still not working. Please keep us posted on the said issue for us to be able to help you further. Thank you.

They are there on the Works page. It's a subheading below where it says Works.

DJI Stephen Posted at 2-18 11:48
Hello and good day Taz1234. Can you please try to check the links one again to see if the DJI Spark's tutorial videos are still not working. Please keep us posted on the said issue for us to be able to help you further. Thank you.

Not Working Still.

Link worked fine for me just now.

Tentoes Posted at 2-18 19:42
Link worked fine for me just now.

Link works, videos don't

Taz1234 Posted at 2-18 20:45
Link works, videos don't

It might be an issue with the browser you are using.

I can view the videos fine using a Chrome browser on iOS 13.4, BUT in Safari, even though the video window spawns, the video will not play.

I’ve not had chance yet to check Firefox and the default Windows browser on a PC yet.

Nidge.

Videos play nicely here on Firefox 73.0 on a Windows PC.

Cheers,
Wolferl

Wolferl Posted at 2-19 05:59
Videos play nicely here on Firefox 73.0 on a Windows PC.

Cheers,

I can't get them to play on my PC running Windows 10 chrome and neither on my Android phone.

They all play for me. Firefox on Windoze 10. Oh, wait! An update is coming

Taz1234 Posted at 2-18 18:43
Not Working Still.

Thank you for the given update Taz1234. Can you please try to check the browser that you are using please for us to be able to see if the issue will still persist? Thank you.