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What happened to Spark Tutorial videos
313 12 2-17 15:52
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Taz1234
lvl.1
United States
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The tutorial videos under support are not working, and they've disappeared from Youtube - What gives?
2-17 15:52
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DJI Stephen
Super Moderator

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Hello and good day Taz1234. I am sorry for the trouble this has caused and thank you for reaching out. You may try to check the DJI Spark's tutorial videos on this link ( https://www.dji.com/spark/info#video ). Thank you.
2-17 16:11
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Taz1234
lvl.1
United States
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DJI Stephen Posted at 2-17 16:11
Hello and good day Taz1234. I am sorry for the trouble this has caused and thank you for reaching out. You may try to check the DJI Spark's tutorial videos on this link ( https://www.dji.com/spark/info#video ). Thank you.

The videos on that link don't work anymore!
2-17 16:16
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DJI Stephen
Super Moderator

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Taz1234 Posted at 2-17 16:16
The videos on that link don't work anymore!

Hello and good day Taz1234. Can you please try to check the links one again to see if the DJI Spark's tutorial videos are still not working. Please keep us posted on the said issue for us to be able to help you further. Thank you.
2-18 11:48
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Climbnride58
Second Officer
Flight distance : 1699 ft
United States
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They are there on the Works page. It's a subheading below where it says Works.
2-18 13:12
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Taz1234
lvl.1
United States
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DJI Stephen Posted at 2-18 11:48
Hello and good day Taz1234. Can you please try to check the links one again to see if the DJI Spark's tutorial videos are still not working. Please keep us posted on the said issue for us to be able to help you further. Thank you.

Not Working Still.
2-18 18:43
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Tentoes
Captain
Flight distance : 584944 ft
United States
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Link worked fine for me just now.
2-18 19:42
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Taz1234
lvl.1
United States
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Tentoes Posted at 2-18 19:42
Link worked fine for me just now.

Link works, videos don't
2-18 20:45
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Nidge
First Officer

United Kingdom
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Taz1234 Posted at 2-18 20:45
Link works, videos don't

It might be an issue with the browser you are using.

I can view the videos fine using a Chrome browser on iOS 13.4, BUT in Safari, even though the video window spawns, the video will not play.

I’ve not had chance yet to check Firefox and the default Windows browser on a PC yet.

Nidge.
2-19 01:38
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Wolferl
Captain
Flight distance : 22615 ft
Austria
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Videos play nicely here on Firefox 73.0 on a Windows PC.

Cheers,
Wolferl
2-19 05:59
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Taz1234
lvl.1
United States
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Wolferl Posted at 2-19 05:59
Videos play nicely here on Firefox 73.0 on a Windows PC.

Cheers,

I can't get them to play on my PC running Windows 10 chrome and neither on my Android phone.
2-19 06:17
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Tentoes
Captain
Flight distance : 584944 ft
United States
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They all play for me. Firefox on Windoze 10. Oh, wait! An update is coming
2-19 07:13
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DJI Stephen
Super Moderator

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Taz1234 Posted at 2-18 18:43
Not Working Still.

Thank you for the given update Taz1234. Can you please try to check the browser that you are using please for us to be able to see if the issue will still persist? Thank you.
2-21 11:46
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