Guarantee aside, which I suppose provides a new drone in the event of a recognized malfunction, after 2 weeks I have no trace of my ticket, I have not even received a confirmation email.
I think DJI should work a lot on customer support, which is currently very lacking.

Renato61 Posted at 3-2 01:03
Guarantee aside, which I suppose provides a new drone in the event of a recognized malfunction, after 2 weeks I have no trace of my ticket, I have not even received a confirmation email.
I think DJI should work a lot on customer support, which is currently very lacking.

Try contacting moderator here they might help escalate your case .