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djiuser_2piCLKIViWgi
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United States
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The camera on my Phantom 3 4K will not pan up/down. It will go through the normal routine of start up calibration which means the gimball still works properly but will not pan up/down when using the roller on the controller. Any ideas?
2-22 12:20
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DJI Stephen
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Hello and good day. I am sorry for the trouble and thank you for reaching out. Can you please try to post a sample video of the said issue for us to be able to see and assist you further. Thank you.
2-24 14:12
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djiuser_2piCLKIViWgi
lvl.1
United States
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DJI Stephen Posted at 2-24 14:12
Hello and good day. I am sorry for the trouble and thank you for reaching out. Can you please try to post a sample video of the said issue for us to be able to see and assist you further. Thank you.

It has been fixed. Thank you.
2-24 18:01
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DJI Stephen
Super Moderator

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djiuser_2piCLKIViWgi Posted at 2-24 18:01
It has been fixed. Thank you.

You are very much welcome. If you have any other concerns or inquiries about DJI. Please feel free to post it here at DJI Forum. We are all here to help and support you.
2-25 12:20
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