yoengel
lvl.4
Flight distance : 2370988 ft
United States
Offline
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DJI Natalia Posted at 2-22 19:38
Hi yoengel, we are so sorry for that case happened. I have managed to get your case number via your forum account, I will help to escalate your case to the higher-level team, and we will have someone contact you within working hours. We appreciate your patience and hope the issue will be sorted out soon. Thank you.
Thank you DJI Natalia! It's crazy that we need to get higher level support involved to resolve something so obvious. |
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