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Mechanical shutter - X7 DJI
807 5 2020-2-25
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Denis SF
lvl.3
Flight distance : 1636112 ft
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France
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Hello,  I would like to have help. I have two Inspire 2.  Today the mechanical shutter of my X7 works on my 1st Inspire 2.  However on my 2nd Inspire 2 the mechanical shutter does not work.  Do you have an idea of ​​the problem ?  The drone, radio and app updates are good.
2020-2-25
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DJI Gamora
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Hi, thank you for bringing this query to us. The mechanical shutter cannot be enabled directly. When the shutter speed is less than 1/1000, the mechanical shutter will be enabled automatically. Hope this helps. Thank you for your support!
2020-2-25
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Mark Guille
Captain
Flight distance : 2031818 ft
Guernsey
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When you say the updates are good, do you have the same "X7" firmware on both birds?

Have you checked the contacts on the gimbal of the 2nd Inspire?

Mark G.
2020-2-25
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Denis SF
lvl.3
Flight distance : 1636112 ft
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France
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DJI Gamora Posted at 2-25 10:02
Hi, thank you for bringing this query to us. The mechanical shutter cannot be enabled directly. When the shutter speed is less than 1/1000, the mechanical shutter will be enabled automatically. Hope this helps. Thank you for your support!

I understand but I would like to know why the exposure requested on the control screen does not correspond to the recording of the photo ?
2020-3-2
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Denis SF
lvl.3
Flight distance : 1636112 ft
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France
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Mark Guille Posted at 2-25 13:07
When you say the updates are good, do you have the same "X7" firmware on both birds?

Have you checked the contacts on the gimbal of the 2nd Inspire?


Yes I have both machines under the same update.
2020-3-2
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AntDX316
Captain
Flight distance : 2982907 ft
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United States
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DJI Gamora Posted at 2-25 10:02
Hi, thank you for bringing this query to us. The mechanical shutter cannot be enabled directly. When the shutter speed is less than 1/1000, the mechanical shutter will be enabled automatically. Hope this helps. Thank you for your support!

I saw someone have rolling shutter when capturing a bird at 1/4000.
2020-3-2
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