DJI Gamora
Administrator
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Hi, thank you for reaching out and we're sorry for the inconvenience caused. I will highly recommend you to send this unit into our repair facility for further evaluation and for us to be able to find out the reason why this arm got loose. You may refer to the link below to contact them. The warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your understanding and support!
https://www.dji.com/support |
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