I have a problem with OsmoAction USB.

Would you please let me know if you have any information to solve it?

1: Data cannot be transferred. (Even if it is directly connected to PC and camera)

2: CYNOVA Osmo Action Dual 3.5mm / USB-C Adapter COA35A
When using, noises appear in the video shot immediately after startup.

In addition, it was sent to Support with suspected initial failure, but was returned because there was no problem.



See the video below for details. (Japanese)

https://www.youtube.com/watch?v=QOWurIXWm0A

I have a problem with OsmoAction USB.

Would you please let me know if you have any information to solve it?

1: Data cannot be transferred. (Even if it is directly connected to PC and camera)

2: CYNOVA Osmo Action Dual 3.5mm / USB-C Adapter COA35A
When using, noises appear in the video shot immediately after startup.

In addition, it was sent to Support with suspected initial failure, but was returned because there was no problem.



See the video below for details. (Japanese)

https://www.youtube.com/watch?v=QOWurIXWm0A