DJI Osmo Action - Gap in the record
1961 10 2020-2-28
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Charvel
lvl.4
Poland
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Firmware version: 01.07.00.20(7099)
Recording mode: Video, Resolution 2.7K/60fps , RS On
At least twice on recorded material there was a few dozen-second gap in the middle of recording.
The last such situation took place a few days ago, the recording files look like this:
-rwxrwxrwx. 1 charvel charvel 4096542123 02-26 16:27 DJI_0423_001.MP4
-rwxrwxrwx. 1 charvel charvel 3005429618 02-26 16:32 DJI_0423_002.MP4
-rwxrwxrwx. 1 charvel charvel 2932024210 02-26 16:36 DJI_0424.MP4
-rwxrwxrwx. 1 charvel charvel 4097532080 02-26 16:41 DJI_0425_001.MP4
-rwxrwxrwx. 1 charvel charvel 4096233811 02-26 16:47 DJI_0425_002.MP4
-rwxrwxrwx. 1 charvel charvel 2369493988 02-26 16:50 DJI_0425_003.MP4

Missing several seconds should be DJI_0425_001.MP4 at the very beginning.  Unfortunately, the DJI_0425_001 file starts only a few seconds later, instead of where the DJI_0424.MP4 has ended.

The camera had fully charged batteries at the beginning of the recording.
There was over 90 minutes of free space on the card at 2.7k/60 resolution.


This is the second time I've noticed this - last time, there were also several seconds missing from where the recording to the previous file ended.
Maybe there were more such situations - each time I record a drive to work / home, but not always I watch it afterwards


2020-2-28
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know, are you getting choppy video when you are getting this issue? In addition, I will forward this matter to our designated DJI department for further clarification. I will be sending a notification once I have their reply. Thank you.
2020-2-28
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Charvel
lvl.4
Poland
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No, the recording still works. The files I've shown are one complete recording session.
2020-3-1
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JasonWilli
lvl.2

United States
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It's happen to many people when using DJI OSMO Pocket Camera, there are always chances to lose valuable data due to accidental deletion, formatting or corruption. Here are the best ways to recover your deleted videos and photos from DJI Osmo Pocket camera. Read to Know more : https://www.stellarinfo.com/blog ... osmo-pocket-camera/
2020-3-5
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Charvel
lvl.4
Poland
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What are you writing about?
What does this have to do with my case. I'm turning the recording on, I'm turning it off in 20 minutes. There's a dozen seconds missing from the recording. When was I supposed to erase it? What you wrote has nothing to do with the bug I described.
2020-3-5
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JasonWilli
lvl.2

United States
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Misunderstand , I supposed you want to recover missing data from files you save a drive to work / home.
2020-3-5
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Charvel
lvl.4
Poland
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No, there's nothing to recover from. During recording, the camera saves the material in subsequent files (probably the maximum file size limits, although this should not be the case - exFAT limit: 16 Exabyte - it is not known why software manufacturers do not use exFAT possibilities) - one of the next files is missing several seconds of recording.

2020-3-5
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Charvel
lvl.4
Poland
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And once again...



Between DJI_0454_002 and DJI_0455 about 20-30 seconds gap in the record....

It was not possible for me to accidentally turn off the recording and then on again. I was riding my bike, the camera on my helmet. From the moment the recording was turned on to the end, I did not touch the camera at all.
2020-3-9
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djiuser_PIYx3YGbLS6V
lvl.1

Italy
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The same thing happened to me today I have middle file that stopped recording for over minute and then continued with the following file. Ridiculous.Have you found a solution?
I was also using 2.7k 60fps. Maybe there's a bug in this mode.
2020-9-4
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djiuser_PIYx3YGbLS6V
lvl.1

Italy
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It happened again today, it seems to happen at around 20 minutes, this camera is unless.
And I bought this because the gopro 7 freezes...
2020-9-4
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arubinst
lvl.2

Switzerland
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Did anybody ever manage to recover any footage?

The exact same thing happened to me today, but instead of some seconds, I lost about 10 minutes of footage from a flight. Pretty annoying!
2021-7-7
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