I have lost image but still have movement what could it be

Most likely faulty contacts in gimbal holder or loose cable.

Hi, thank you for reaching out and we're sorry for the trouble. Can you please send us a sample screenshot showing the exact error message on the application when the issue occurs? Also, can you please try to check if the cables are not loose, you can remove and reinstall again the gimbal to see if the problem persists? In addition, please make sure that the you are using the updated firmware to avoid any issues. Please keep us posted. Thank you for your understanding and support!

You're very welcome, Chevyfreak ...