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Zenmuse x5
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Chevyfreke
lvl.3

United States
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I have lost image but still have movement what could it be
2-28 12:15
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Matthew Dobrski
Captain
Flight distance : 1700092 ft
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Canada
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Most likely faulty contacts in gimbal holder or loose cable.
2-29 10:45
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the trouble. Can you please send us a sample screenshot showing the exact error message on the application when the issue occurs? Also, can you please try to check if the cables are not loose, you can remove and reinstall again the gimbal to see if the problem persists? In addition, please make sure that the you are using the updated firmware to avoid any issues. Please keep us posted. Thank you for your understanding and support!
3-1 13:31
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Matthew Dobrski
Captain
Flight distance : 1700092 ft
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Canada
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You're very welcome, Chevyfreak ...
3-2 11:55
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