I recently purchased a Ronin SC and the pan and tilt axis both lock but the roll will not lock. I can hear it clicking ever so slightly over the place where it needs to lock but no matter what I have tried it just won't. I have tried to add a video but unfortunately, it doesn't work. Someone, please help! Thank you

https://youtu.be/n0l7WXD0BqQ

Link to a video showing the issue

I'm having the same problem out of the box, did you get the issue fixed?