Hi everyone,

Just got a brand new mavic mini a few days and maidened her today (maiden flight success).

My concern is, it did not went through the usual activation steps I did with my other aircraft (P4, Mavic air).  It just went straight into the camera view and the flight went on normally.

everything is updated. the device was connected to the internet. the app was logged in.

Also, upon checking here, the product avatar does not appear in my profile unlike my other drones.

Is there a way to manually do the activation?

Thanks!

I have a similar situation, I sent the serial number of DJI Stephen, it's been a few months, and there is no icon either...

Try reinstall the Dji fly app

I had 3 successful flights today. On the third flight, I used another device with a freshly installed DJI Fly app. Same case... no activation.

Although... I am not encountering any irregularities. The aircraft is performing flawlessly.

Should this be a concern?

Thanks

Is there the possibility that the product was already activated formerly by someone else ?

Sometimes it takes sometime to activate, logging out and logging back in can also help .

m80116 Posted at 3-7 01:45
Is there the possibility that the product was already activated formerly by someone else ?

I had a sealed box.

hallmark007 Posted at 3-7 03:34
Sometimes it takes sometime to activate, logging out and logging back in can also help .

I've flown on MM with Huawei P20Pro and iPad mini 5, so I've logged in to the DJI Fly app at least twice.

Alevpi Posted at 3-7 06:57
I've flown on MM with Huawei P20Pro and iPad mini 5, so I've logged in to the DJI Fly app at least twice.

I meant logging unto your dji account, if you completely log out ie from your account here on the forum then see if your avatar updates .

Went out, closed the browser, even went to another browser, everyone can see the result...

m80116 Posted at 3-7 01:45
Is there the possibility that the product was already activated formerly by someone else ?

Hi, m80116,

Same here also, I had a sealed box and all the batts (I got the FMC) had to be activated by charging them for the first time.

Thanks

hallmark007 Posted at 3-7 07:19
I meant logging unto your dji account, if you completely log out ie from your account here on the forum then see if your avatar updates .

Hi hallmark007,

I've logged in and out of my dji account both here and in the DJI Fly app several times already and nothing.

What concerns me is that the DJI Fly app did not take me through the usual activation steps when you power up a brand new (sealed box) drone. Or is this a concern at all.... I might be a little paranoid.

Thanks

Kokok Posted at 3-7 23:20
Hi hallmark007,

I've logged in and out of my dji account both here and in the DJI Fly app several times already and nothing.

I have seen this before, and it was sorted by simply contacting a moderator here, I’m certain they can sort it .

Hi, thank you for reaching out and we're sorry for the inconvenience. Can you please send me the serial number of the aircraft directly to me via PM for us to check something on our end? Please keep us posted. Thank you!

DJI Gamora Posted at 3-8 13:02
Hi, thank you for reaching out and we're sorry for the inconvenience. Can you please send me the serial number of the aircraft directly to me via PM for us to check something on our end? Please keep us posted. Thank you!

Hi DJI Gamora,

PM sent.

Thank you very much

Kokok Posted at 3-10 07:54
Hi DJI Gamora,

PM sent.

You're welcome. I will check your PM.

DJI Gamora Posted at 3-12 16:21
You're welcome. I will check your PM.

Since January, they can not solve a similar problem for me, I also sent a screenshot with the serial number of the drone to DJI Stephen's private messages... It's already been 2 months, and 2 months of silence!

Hello I have same problem. My dji mavic mini dont have step activation, so its fly only for 30 meters!

I have same problem! Can you help me? Today i buy dji mavic mini, But dont have activation menu

I have same problem! Can you help me? Today i buy dji mavic mini, But dont have activation menu