I tried to contact DJI online support today from the DJI website:  DJI Support, Inspire, Technical Support.I get a window saying "Inspire Series Online Assistance", the FAQs don't help, so I press the button marked "Still need help? Contact Online Support". That takes me to a login dialog. I login with my DJI account name and password, and it takes me back to the DJI.com home page. I also tried logging in via Facebook and Google, but the same thing happened.
DJI has never been easy to contact, but this is ridiculous. Please help your customers get resolution for service issues.

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We're sorry to know you've had trouble contacting our DJI Customer Support. You may check this link Welcome to DJI Support for further information. Thank you for your patience.