Geebax
Captain
Australia
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bradgonemad Posted at 3-11 14:22
The Note 10 has been out for several months, how is it not on the compatible list yet. This is why DJI has lost my business (and I'm sure many others) for several years now, poor Android support! Might lose my business this time as well if there's not a lot of positive feedback about the Note 10 from your customers in this thread. Lots of people want a drone but don't need a drone. You should realize the potential customers you're losing and/or alienating. Many don't know how poorly you support Android until after purchase (I was one of them) and then you'll lose them as future buyers. Fool me once...
You might think you are lecturing DJI on this subject, but no - this is a user forum, the only DJI people on here are the moderators and all they do is reply with a robotoic answer about passing your comments on to the appropriate department. It is much like a raised middle finger.
And DJI can only write code for their apps based on the Android platform, and the DJI apps are quite complex in what they do compared to the simple apps you are used to. Further more, they cannot ensure compatibility with your Samsung product and in fact Samsung are famous for deviating from the Android rules, making their products difficult to code for.
Why is the Note 10 not on the 'compatibility' list? Probably because DJI tested it and it did not work properly. And finally, DJI cannot write code for the Note 10, they can only write code that is supported on the broad Android framework.
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