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Drone will not start up
327 19 3-15 10:10
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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Hello all,
I have a Mavic 2 pro that will not start up. It's been about 3 months since last flight. I charged all my batteries and RC. App starts good, everything connects. I calibrated the drone and RC, all passed and app shows "OK TO FLY (GPS)". Press both sticks down into the lower position several times but motors do not start at all, no error or beeps. I've flown this drone several times and stumped with this issue. The gamble operates by the controller but just will not start. Can anyone help?
3-15 10:10
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Lucas775
Captain
Flight distance : 12193652 ft
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United States
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Check your settings, that part could be disable at times and with software upgrade.  Did you try to swipe for auto take off?
3-15 10:14
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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There hasn’t been an update since last flight. I tried the swipe, but same issue. The settings are in stick mode.
3-15 10:50
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the trouble. Can you please try to go on an open field and try to perform the auto take off using the application to see if the problem persists? Also, can you please send us a video showing the issue for us to further isolate the problem? Please keep us posted. Thank you!
3-15 10:57
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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DJI Gamora Posted at 3-15 10:57
Hi, thank you for reaching out and we're sorry for the trouble. Can you please try to go on an open field and try to perform the auto take off using the application to see if the problem persists? Also, can you please send us a video showing the issue for us to further isolate the problem? Please keep us posted. Thank you!

I would love to send you videos of the issue. Where should I send to?
3-15 12:04
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Lucas775
Captain
Flight distance : 12193652 ft
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Sand Storm Posted at 3-15 12:04
I would love to send you videos of the issue. Where should I send to?

Upload them on youtube then you can attach them here.
3-15 12:27
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BigBird-2
Second Officer
Flight distance : 882201 ft
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United States
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Had that happen once with my mini and come to find out my camera was pointing down. Raised the camera and was able to start the props.
3-15 14:32
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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Lucas775 Posted at 3-15 12:27
Upload them on youtube then you can attach them here.

https://youtu.be/rqazN4foYNs

That's the link.
3-16 05:17
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Lucas775
Captain
Flight distance : 12193652 ft
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United States
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Sand Storm Posted at 3-16 05:17
https://youtu.be/rqazN4foYNs

That's the link.


Here it is, but your link does not work.

[/url]
3-16 15:44
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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Lucas775 Posted at 3-16 15:44
Here it is, but your link does not work.

https://youtu.be/rqazN4foYNs[/url]

Thank you, I'm not sure what happened.

Anyway, is there anyone out there than can help?
3-16 16:51
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Porktree
First Officer
Flight distance : 784987 ft
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United States
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Sand Storm Posted at 3-16 16:51
Thank you, I'm not sure what happened.

Anyway, is there anyone out there than can help?

LOL, make the video 'not private'.
3-16 19:37
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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Porktree Posted at 3-16 19:37
LOL, make the video 'not private'.

Are you laughing at me? lol oppsy, thought that was appropriate and could be viewed if I sent the link. Sorry!! It's public now.
3-17 04:27
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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https://www.youtube.com/watch?v=rqazN4foYNs&t=3s
3-17 04:34
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RK7dronzy
First Officer
Flight distance : 597943 ft
United Kingdom
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Are you in a no fly zone? NFZ limit was displaying on controller.
Battery temp seems a bit high 48degs, manual recomends between 30 and 40 degs for flying.
3-17 08:19
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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RK7dronzy Posted at 3-17 08:19
Are you in a no fly zone? NFZ limit was displaying on controller.
Battery temp seems a bit high 48degs, manual recomends between 30 and 40 degs for flying.

I have flown it here before, it is a limited fly zone, but not restricted as far as I know. Unless something has changed. Would the drone not start the propellers in that case. Also, would it show me a warning on the app screen? As far as the temp, it was sitting out in the yard and not running. Yhe cooling fans were on.
3-17 08:37
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RK7dronzy
First Officer
Flight distance : 597943 ft
United Kingdom
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Sand Storm Posted at 3-17 08:37
I have flown it here before, it is a limited fly zone, but not restricted as far as I know. Unless something has changed. Would the drone not start the propellers in that case. Also, would it show me a warning on the app screen? As far as the temp, it was sitting out in the yard and not running. Yhe cooling fans were on.

According to the manual it says NFZ limit displayed on the controller means aircraft is in a no fly zone. Check your no fly zone in map on app.
3-17 08:44
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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Sand Storm Posted at 3-17 08:37
I have flown it here before, it is a limited fly zone, but not restricted as far as I know. Unless something has changed. Would the drone not start the propellers in that case. Also, would it show me a warning on the app screen? As far as the temp, it was sitting out in the yard and not running. Yhe cooling fans were on.

I just spoke with tech support, the drone does start up with auto take off. I'm going to take the drone out of my limited altitude zone and retry. I'll update later today.
3-17 09:06
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Lucas775
Captain
Flight distance : 12193652 ft
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Sand Storm Posted at 3-16 16:51
Thank you, I'm not sure what happened.

Anyway, is there anyone out there than can help?

Im with Porktree and make it not private.
3-17 15:40
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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3-18 15:03
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Sand Storm
lvl.1
Flight distance : 5745 ft
United States
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It's working now, thanks for all of your advise. Took that picture today on Navarre Beach FL.
3-18 15:04
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