Alfred-DF
lvl.1
Flight distance : 24354 ft
Italy
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Hi,
I've bought the Dji Fpv Goggles and 2 air units, but when I installed it on my cinewhoop drone and tried to update from latest version of DJI Assistant 2, it gave me an error and I couldn't update it anymore, since the current software versione was 0.0.0.
These are the steps I made:
1 - wired the Air unit to the battery terminals on the ESC
2 - wired the TX and RX cables
3 - Hooked up a 4S battery
4 - Hooked up the USB C cable to the Assistant 2 on MAC OS
5 - Clicked update
6 - On the last stage of the update the software at 1%, it said update failed: error 0x152800
7 - The Air unit won't update and continue giving the same error 0x152800 every time even rebooting, and keeping it cool with a fan
8 - Retried the same procedure with the second air unit on Windows, and all went well
9 - retried the bricked one, and got the same error even on windows
Is there anyway I can recover the bricked air unit or I should request a repair?
If yes, where can I find the support page for european customers?
Thanks in advance,
Alfred
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