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Unlocking Licence - Issue & Up Set
202 3 3-17 12:55
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CYRBAE31
lvl.3
Flight distance : 640604 ft
France
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Hi Everyone I am into an Authorization Zone (Blue Zone) I could already activate an unlocking license for the concerned zone.

And today I am not able to réactivate the licence despite the fact the shows Status "Valid" related to the right S/N (which is normal as I have only one drone...)




Can someone help me to make my drone flying ? Can some one from DJI can contact me directly ?

3-17 12:55
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi CYRBAE31, sorry for the difficulties, it is recommended to email to flysafe@dji.com with the serial number and the location, our team will help check and figure it out.
3-17 22:35
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CYRBAE31
lvl.3
Flight distance : 640604 ft
France
Offline

DJI Mindy Posted at 3-17 22:35
Hi CYRBAE31, sorry for the difficulties, it is recommended to email to  with the serial number and the location, our team will help check and figure it out.

Ok Thank you I will do so
3-19 02:57
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DJI Mindy
Administrator
Flight distance : 7 ft
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CYRBAE31 Posted at 3-19 02:57
Ok Thank you I will do so

You are very welcome, hope the issue will be solved soon.
3-20 02:26
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