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Can't Connect to DJI Assistant 2
178 3 3-18 00:59
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BrianKushner
First Officer
Flight distance : 1930115 ft
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United States
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Tried connecting remote to computer  and nothing. Drone connects fine but not the remote. Never had this issue before. Nothing showing in device manager under USB. It's like it's not even plugged in.
3-18 00:59
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Brian, please check if the controller can be charged or connected to the mobile device normally, if no, you may need to send in the controller for service.
If it can be connected normally, I will send you a driver via PM to install it again. See if that helps.
3-18 02:36
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BrianKushner
First Officer
Flight distance : 1930115 ft
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United States
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DJI Thor Posted at 3-18 02:36
Hi Brian, please check if the controller can be charged or connected to the mobile device normally, if no, you may need to send in the controller for service.
If it can be connected normally, I will send you a driver via PM to install it again. See if that helps.

Yes it is charging the controller and the controller connects to device fine. Thanks.
3-18 07:46
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DJI Thor
Administrator
Flight distance : 13602 ft
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BrianKushner Posted at 3-18 07:46
Yes it is charging the controller and the controller connects to device fine. Thanks.

Thanks, received your PM and replied.
3-19 01:32
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