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DJI Extends Global Warranty Period
2035 10 3-29 04:27
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DJI Support
DJI team
Flight distance : 2408 ft

South Africa
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DJI has been monitoring the COVID-19 outbreak as it has spread around the globe, and we want to ensure our valued customers can obtain warranty service for their products during this difficult time.
  
Because some customers may not be able to quickly and safely send their products in for repair, DJI has updated its product warranty period.
  
Products with an original warranty ending from March 14, 2020 to April 30, 2020, will have the warranty extended to April 30, 2020. The coverage area of the warranty service will remain the same.
  
We encourage all DJI customers to take steps to remain safe and healthy during this time.

3-29 04:27
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DAFlys
Captain
Flight distance : 985446 ft
United Kingdom
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Great news.
3-31 03:23
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DOC_ASMR
lvl.2

United States
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That's awesome!
4-1 06:51
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stephjant
Second Officer
United Kingdom
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I assume DJI meant to say warranty extended to 2021?
4-3 14:10
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yardsalekingcfl.rr.com
lvl.1
Flight distance : 88573 ft
United States
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Did you mean 2021? My warranty expires on April 11th. I filed a repair ticket on 4/7/20 CAS-4147494-L4X1F6 but never received a mailing label. Since filing my repair ticket I received a renewal notice and I paid for another years service. Will my drone be repaired under my original warrantee expiring 4/11/20? The issue was reported to DJI a month prior to the warrantees expiration date.
4-9 08:58
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Montfrooij
Captain
Flight distance : 1859961 ft
Netherlands
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Good news!
4-9 10:02
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djiuser_3tyi5jpN4IMJ
New

United Kingdom
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Great gesture from DJI!
4-11 02:11
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soundscapist
lvl.1
Flight distance : 948707 ft
Singapore
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That's awesome, thanks DJI!
4-11 21:27
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djiuser_6adTT5Xm0Htu
lvl.1

United States
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That’s good to hear
4-24 13:55
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djiuser_6jSsSuV4lYbi
lvl.1
Canada
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I am from Canada, I just bought a Marvic mini from Bustbuy yesterday and after I placed the drone on the floor for a few minutes ( I was trying to look at all the settings), it alerted me that the chip was overheated and it prevented it from flying. I took the battery out and it was extremely hot. 


I left it for the night and played it again today. It was normal and I only noticed that the battery life was much shorter (20 min) . So I changed to a new battery and it was normal. After I played with it, I left the drone on the floor (not turned off) for a few minutes and the same issue happened again, the drone alerted me it was overheated and the battery was extremely hot.


Please let me know what to do.

4-25 20:50
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Alvin Guy
lvl.2
Flight distance : 16312 ft
United States
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So since mavic air 2 has active track 3 will there be update for mavic pro 2 to active track 3 or does it require different hardware?
4-28 13:39
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