DJI Mindy
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fab4mas Posted at 4-10 09:34
Sorry to keep on posting but as i supposed the mavic mini has not arrived in the '3-7' days as u said. Dhl has a poor customer service, they have still my packege in there warehouse in italy, they don't delivery on saturday, they have NOT sent me any notification until i've contacted them directly ask for an explanation.
DJI care starts today but my drone will be in my hands on tuesday...but this is not a big problem.
We are so sorry to know you haven't received the package, your frustration will be forwarded to the management department for attention, we will keep improving our service including the cooperation with the courier company, hope you will receive it soon. |
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