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Announcement: An Update for DJI Credit Rules
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11077 59 3-30 07:03
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DJI Panda
Administrator
Hong Kong
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Dear DJI User,

Thank you for your continued support of DJI. We have updated our DJI Credit rules.

From March 30, 2020, 23:59:59 (UTC+8), DJI Credit will expire at the end of the year following when it is made available. For example, DJI Credit made available between March 31 and December 31, 2020 will expire on December 31, 2021. DJI Credit available before March 30, 2020, 23:59:59 (UTC+8), will remain without an expiration for now; however, this balance will be used first by default when making purchases with DJI Credit.

To avoid losing any of your DJI Credit, please pay attention to these updates and keep them in mind when considering your DJI Credit balance or future purchases.

Click here to view your DJI Credit balance: https://my.dji.com/credit


Best,

DJI



3-30 07:03
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Eric Bartolo
Captain
Flight distance : 3129813 ft
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Malta
Offline

Thanks for the update Panda...I have some credit available from before March 30 which doesn't have an expiry date for the time being...I'm waiting for a new product from DJI to spend this on (and possibly more)

For all other credit will the expiry date be listed down in the DJI Store?

Thanks!
3-30 08:22
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Montfrooij
Captain
Flight distance : 1859961 ft
Netherlands
Offline

Too bad for the long run, but a great excuse to spend some
Hope the shop will be updated with an expire date on the credit page.
3-30 11:54
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Hummingbird.UAV
Captain
Flight distance : 6979836 ft
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Canada
Offline

Doesn't sound like "improved service" to me.  A good reason to stop purchasing from the DJI store coming from someone who as bought ALL his DJI stuff there.
3-30 11:56
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Jacob Williams
Second Officer
Flight distance : 824560 ft
United States
Offline

I don't like it
3-30 12:25
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SuperFly151
Second Officer
Flight distance : 76135 ft
United States
Offline

lame, lame , lame, always trying to make people buy, why can we not build up are points? with out US, customer's you would not be where you guy's are today. more lame rules.
3-30 16:55
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Bing Err
Captain
Flight distance : 8490472 ft
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United States
Offline

Great timing on my part. I just spent $15.40 in credit on another Mavic 2 battery and Mavic Mini props.
3-30 19:14
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Bing Err
Captain
Flight distance : 8490472 ft
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United States
Offline

oops. double post
3-30 19:14
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Woe
Captain
Flight distance : 4129268 ft
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United States
Offline

Thanks for the update.
3-30 20:06
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maddox
Captain
Malaysia
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Thanks for the info, time to spend some credits
3-30 23:11
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Elvis Ghazal
New

United States
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Hi I’m a dji mavic air user   
Last time I tried to fly my drone the minute it took off  it lost control  and start hovering left and right on like a sport mode I didn’t know what happened my drone crashed into a wall and broke 1 side of the drone, I’m fixing it but I was wondering lWHAT THE HELL happened to my dron ?
3-31 00:51
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DAFlys
Captain
Flight distance : 985446 ft
United Kingdom
Offline

I wonder if that why they processed this months points early..
3-31 03:22
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GoldenSun
First Officer
Poland
Offline

That's a shame. Though no new products lately too... what to spend them on?
3-31 03:41
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Pedro Castelani
First Officer

Argentina
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Elvis Ghazal Posted at 3-31 00:51
Hi I’m a dji mavic air user   
Last time I tried to fly my drone the minute it took off  it lost control  and start hovering left and right on like a sport mode I didn’t know what happened my drone crashed into a wall and broke 1 side of the drone, I’m fixing it but I was wondering lWHAT THE HELL happened to my dron ?

I think you might publish that in the Mavic section. Make a thread and post your crash log. Where you flying near walls or stuff?
3-31 04:53
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Cryptic
Second Officer
United States
Offline

Ah man i will lose my 51 cents
3-31 07:30
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ro_flyer
Captain
Flight distance : 5445161 ft
Brazil
Offline


Doesn't sound like "improved service" to me.  A good reason to stop purchasing from the DJI store coming from someone who as bought ALL his DJI stuff there.
3-31 10:18
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WebParrot
Captain
Flight distance : 8871 ft
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United States
Offline

I've gotten to the point where credits are just enough to pay shipping (for replacement blades, etc.). I'd rather they just get rid of the program all together.  Might cut down on the 'over-posters' who post just to 'hear' themselves think.
3-31 15:10
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SD_Pilot
Captain
Flight distance : 9402165 ft
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United States
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Great a have a whopping .05 cents to spend.
3-31 15:13
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VigilanteDrones
Captain
Flight distance : 4361539 ft
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United States
Offline

I do not see how this is a benefit to loyal customers.  Please reconsider this policy change.
3-31 17:06
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SupBro
First Officer
Flight distance : 1214177 ft
United States
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This isn’t good for customers, but good for them?

I’d rather buy from a retailer with better sales policies than the
  DJI credit was barely incentive to buy from them, now it’s diminishing.

3-31 18:20
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DOC_ASMR
lvl.2

United States
Offline

So I won't be able to use my DJI credits?

3-31 18:51
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DOC_ASMR
lvl.2

United States
Offline

well thats shame
3-31 18:52
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Nebuchadnezzar
Captain
Flight distance : 2171709 ft
Spain
Offline

we settle for crumbs, it took me 3 years to get 89 e credit (
Auditing Points :
23400)
, fortunately I already bought my Osmo mobile 3 with the points
3-31 22:48
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RK7dronzy
First Officer
Flight distance : 545771 ft
United Kingdom
Offline

Great having taken a year to get one whole dji credit it now is going to dissappear.
4-1 02:39
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Pedro Castelani
First Officer

Argentina
Offline

I thought it always was like this. Best idea I can offer: if you have lots of forum points, exchange just before buying!
4-1 06:22
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Goldenseal
Second Officer
Flight distance : 372359 ft
United States
Offline

Some of us have been used as pawns in DJI's game.  Oh well, that's the world. LOL

DJI store always seemed more expensive than other retailers. I shop around on other sites and get better deals. I thought it was funny, my P4 I purchased from an authorized dealer was a $100 US cheaper and it shipped from DJI Shenzhen, China for free. The shame is, just after I bought it, our local Walmart had P4 pro on sell for $1,099 US.

4-1 15:21
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smirnoff9969
First Officer
Flight distance : 176496 ft
Croatia
Offline

so if I understand correct - my credit earn in july 2019 will remain?
4-2 00:38
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Isilosc
lvl.3
Flight distance : 229432 ft
Dominican Republic
Offline

Thanks you
4-4 18:37
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S-e-ven
Captain
Flight distance : 5649236 ft
Thailand
Offline

Duly noted, thanks.

Since it is proven now, that DJI CAN adapt rules for the credits:
When will DJI change the incredible bad ratio, to change 1800 credits to 10 US but just under 7 Euro?

That ratio is from 2014 or such.
Right now it is 1 US to 0.92 Euro
So 1 US to 0.9 Euro  would be a more real one.
Even 1 : 0.85 would give DJI a real good "fee" for transfering it.

4-9 08:16
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Thechomania
lvl.2
United States
Offline

so all the credit I have will be gone???
4-13 07:49
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Black Sea Drone
Second Officer
Flight distance : 1362336 ft

Bulgaria
Offline

Hi DJI,
This doesn't sound like a nice decision.
Given the feedback from all your customers (it seems most of us buy straight from the dji shop) would you consider reverting this unfair (from customer point of view) policy.
Also in this situation of crisis where we cannot spend as usual, I think is not the right time to do it.
If you would not consider removing this "nice" policy would you mind providing the audience on what criteria is based and how did the decision have been taken?

Thanks and regards!!!
4-15 12:30
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Ingo Sundowner
First Officer
Flight distance : 498373 ft
United Kingdom
Offline

Bad news for people who still want to deal with DJI. No happening here, ever again
4-16 01:57
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djiuser_ox6KdQS0SHrf
New

United States
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I don’t know if I can ask this question here but I’m having trouble . Can anyone help?? It’s not giving me the option for quick shots. It’s only giving me camera and video mode.
4-16 14:54
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StefanMalloch
lvl.3
Canada
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Does this apply to affiliate sales credit? Sure hope not.
4-18 19:29
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o_laparoto
Captain
Flight distance : 708471 ft
Portugal
Offline

Need to make some important decisions then...
4-26 04:57
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mAIRs
First Officer
Australia
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Keep your pathetic "credits"... I'll never buy DJI (and Chinese) products again... your garbage support lost me as a customer a year ago... this pretentious way to make more sales is a pathetic attempt everyone will see through... pathetic attempt to improve your falling sales after poisoning the world.
4-26 09:11
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grahamdoherty7
lvl.1

United Kingdom
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so how long is the life on the credits?
5-10 10:06
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AmyMarieBorg
lvl.4
Malta
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Oh dear, I guess I won't be using my credit then. Wish the system was the same and it didn't expire.
5-12 12:49
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Woe
Captain
Flight distance : 4129268 ft
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United States
Offline

Does this mean that DJI will allow us to exchange more than 5400 points a month?
5-12 13:33
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DAFlys
Captain
Flight distance : 985446 ft
United Kingdom
Offline

It would be really great if we could use the credit towards shipping costs too.
5-13 03:32
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