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Osmo pocket exit waterproof case mode message
177 15 3-30 23:23
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azzurrolive.no
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Osmo pocket exit waterproof case mode message
I get this message all the time when I use DJI Mimo!. I do not use
waterproof case.
Can you please help me?.
I have updated the firmeware, uninstalled and reinstalled DJI Mimo, but I get the same problem.
Thanks.
3-30 23:23
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Ray-CubeAce
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Try swiping your screen down and then five times to the end. Then just press the center of that screen once and then turn off. When you switch back on the message should go away.
3-30 23:32
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Ray-CubeAce
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Doube post.
3-30 23:33
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DJI Mindy
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Hi azzurrolive.no, sorry for the trouble with the APP, you may try Ray-CubeAce's suggestion first to see if it helps, we will also forward it to our engineers for attention and assistance. We will come back to you soon, please wait a moment, thank you.
3-31 01:23
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azzurrolive.no
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I tried as Ray-CubeAce told me, but the problem is still there.
3-31 06:04
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DJI Mindy
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azzurrolive.no Posted at 3-31 06:04
I tried as Ray-CubeAce told me, but the problem is still there.

May we have your APP version and firmware version and a short video for further support?
4-2 02:06
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azzurrolive.no
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Hi DJI Mindy.
I have tried to upload a short video, but the forum don`t allow it. I can show you a pic of the screen. The message you see, it appears every 10 seconds about.
The version of the Firmware is: 01.04.00.20
The version of the APP is: 1.2.20  
4-2 06:38
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Ray-CubeAce
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azzurrolive.no Posted at 4-2 06:38
Hi DJI Mindy.
I have tried to upload a short video, but the forum don`t allow it. I can show you a pic of the screen. The message you see, it appears every 10 seconds about.
The version of the Firmware is: 01.04.00.20

Your firmware should be 01.10.00.03   Try updating the firmware.
4-2 09:04
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azzurrolive.no
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I do not get any message to update. Which other way can I use to update?
4-2 10:01
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Ray-CubeAce
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azzurrolive.no Posted at 4-2 10:01
I do not get any message to update. Which other way can I use to update?

It has to be done through the Mimo App on your phone.
4-2 12:33
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Ray-CubeAce
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Ray-CubeAce Posted at 4-2 12:33
It has to be done through the Mimo App on your phone.

Check you haven't disabled the apps permissions.
4-2 12:33
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azzurrolive.no
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It has all permissions. My phone is an Android.
4-2 13:01
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azzurrolive.no
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The App doesn`t allow me to connect to internet. When I use the wireless adapter, I have to connect to Osmo Pocket wi-fi. I tried to connect the device by Blootooth, but no way!
4-2 13:13
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Ray-CubeAce
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azzurrolive.no Posted at 4-2 13:13
The App doesn`t allow me to connect to internet. When I use the wireless adapter, I have to connect to Osmo Pocket wi-fi. I tried to connect the device by Blootooth, but no way!

It has to be a plugged connection to your phone I think.  You will need a fast connection to the net as well.
4-2 15:07
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azzurrolive.no
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I don`t undestand how to connect the device to the internet.
4-2 21:35
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DJI Mindy
Administrator
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azzurrolive.no Posted at 4-2 06:38
Hi DJI Mindy.
I have tried to upload a short video, but the forum don`t allow it. I can show you a pic of the screen. The message you see, it appears every 10 seconds about.
The version of the Firmware is: 01.04.00.20

The latest firmware of Osmo Pocket is V01.10.00.30, please follow the tutorial video below to update the firmware to see if the error persists.
4-2 22:37
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