George210477
Second Officer
Flight distance : 2676129 ft
Romania
Offline
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DJI Natalia Posted at 3-31 19:55
Hi bikramj, I'm so sorry for your loss. Your case has been escalated to our supervisor team, we'll have someone contact you within working hours, please wait patiently. I hope the issue will be sorted out soon. Should there any further assistance needed, please feel free to let me know.
The error is well known ... I also sold my Mini because of same problem - all updates made, battery full, at return to home pressed the Mini started to act like crazy...first was climbing, than was stopped with the Loaded error...I have tried to control it manualy, was able to bring it more close to me (made another 50m probably) than the Mini started again to descent, climb, descent, then collapsed in a tree...
So start recognizing the errors, don't blame the pilot...Even on HIGH WIND, if you are lower, the Mini SHOULD KEEP the altitude, not collapse.
So better watch for the quality, not for human error.
Best regards. |
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