DJI Natalia
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Hi BostonKiwi, we are sorry to hear the issue with your batteries. Please refer to Prairie Chicken's replies, you are recommended to charge the batteries for a long time to check if it can be waked up or not.
For the battery maintenance, please refer to Spark Intelligent Flight Battery Safety Guidelines on DJI official web: https://dl.djicdn.com/downloads/ ... delines_V1.2_EN.pdf
By the way, we provide 6 months warranty period for the batteries, you may refer to the DJI after-sales service policies from this link:
https://www.dji.com/service/policy?site=brandsite&from=nav
Should there anything else we can assist you with, please feel free to let us know. |
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