Hi DJI Support

My OSMO 2 has been working fine until today. Upon balancing and switching it on, it's spinning left and right out of control, then it settles at a weird angle - it just won't go on standby like it used to.

After I join with the app,  I get message "Your Operation may be affected due to interrupted bluetooth communication" ... I am not sure what happened to it or what I can do to make it right ..

What I have tried so far :

1. Rebalance it
2. Uninstalled and reinstalled DJI App
3. Reset all menus inside the app
4. Tried to calibrate it (failed to start)

thank you for your support

Hi there, could you please provide a video of the issue to doublecheck? It sounds like a hardware issue. If you have tried to rebalance the gimbal and restart the unit, you may need to send in for diagnosis and service. https://repair.dji.com/repair/index?site=brandsite&from=nav