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SOFTWARE WIN 10 ON SURFACE WIN
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SLY.FR
lvl.1
France
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Hello every body,
I'am new, and I try to use LAB on my WIN surface but, it's impossible to sroll
to select bloc on the left.....
Can you help me?
Thanks !!!
4-9 09:26
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, just to verify, did you have a touch screen on your computer? Could you please tell us the RoboMaster App version, the computer model and a short video of the issue for further confirmation?
4-10 04:37
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SLY.FR
lvl.1
France
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DJI Thor Posted at 4-10 04:37
Hi there, just to verify, did you have a touch screen on your computer? Could you please tell us the RoboMaster App version, the computer model and a short video of the issue for further confirmation?

HI, Yes I have a touch screen,   Microsoft surface   X64 , win 10 family
app version: 1.1.0
Thnks for you help.
4-10 05:29
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SLY.FR
lvl.1
France
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SLY.FR Posted at 4-10 05:29
HI, Yes I have a touch screen,   Microsoft surface   X64 , win 10 family
app version: 1.1.0
Thnks for you help.

with the video

Vidéo.zip

487.47 KB, Down times: 2

4-10 05:34
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, thank you for providing the video. Sorry that currently, the app doesn't support using the touch screen to scroll and select the blocks. Please use it with a mouse.
4-14 19:36
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JB63
Second Officer
United States
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Are you using your touch pen 'correctly' ?  It seems to me you're pressing the pen then scrolling ... This is in a sense the same as moving your mouse on the screen while the button is pressed down. Even a normal (non-touch-screen) computer won't respond t that. I do have a surface as well, and so far had no issues with any app I throw at it, including those that use the touch-screen. I however have not tried the RM app, and will do sometime soon.
4-14 23:31
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SLY.FR
lvl.1
France
Offline

DJI Thor Posted at 4-14 19:36
Hi, thank you for providing the video. Sorry that currently, the app doesn't support using the touch screen to scroll and select the blocks. Please use it with a mouse.

HI Thanks. It's OK with a mouse! thak you
4-14 23:58
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SLY.FR
lvl.1
France
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JB63 Posted at 4-14 23:31
Are you using your touch pen 'correctly' ?  It seems to me you're pressing the pen then scrolling ... This is in a sense the same as moving your mouse on the screen while the button is pressed down. Even a normal (non-touch-screen) computer won't respond t that. I do have a surface as well, and so far had no issues with any app I throw at it, including those that use the touch-screen. I however have not tried the RM app, and will do sometime soon.

hi, thanks for help. This is really an app. problem that doesn't work without a mouse. Thank you
4-14 23:59
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