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M2P remote battery issue
370 2 4-13 04:35
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Optique Video
Captain
Flight distance : 13196 ft
Canada
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Hello, I have a mavic 2 pro for a year now. The other day my remote was fully charged, and it went to 10% within 5 minutes. It was winter about -5, but I always use it in the cold without issue. Did this happen to anyone before ? Thanks
4-13 04:35
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Optique Video
Captain
Flight distance : 13196 ft
Canada
Offline

I have DJI care but don't know how to use it
4-13 04:37
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

We apologize for the troubles with the Mavic 2 RC battery, if the RC was drained so quickly in low-temperature, it is recommended to send in for the diagnosis, please email to support@dji.com to start a ticket.
4-13 04:46
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