Phantom 3 Latest Firmware needed
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1742 25 2020-4-14
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Dykey
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Flight distance : 643 ft
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  1#
Since updating this morning i have an ESC error which has never applied before.

Can someone advise if the latest firmware is the fix and how do I get it at the moment a perfectly good uncrashed drone cant fly.

Why is the firmware not readily available to download anyone else had this issue?
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2020-4-14
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DJI Natalia
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  2#
Hi Dykey, I have sent you a PM, kindly please check it. Thanks.
2020-4-14
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Dykey
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  3#
DJI Natalia Posted at 4-14 04:13
Hi Dykey, I have sent you a PM, kindly please check it. Thanks.

Thanks, Natalia I will give it a go many thanks

Paul
2020-4-14
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Max Mayrjhena
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  4#
hello i need the lastest firmware... i got the same problem with my phantom 3 professional
2020-4-14
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DJI Natalia
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  5#
Dykey Posted at 4-14 04:37
Thanks, Natalia I will give it a go many thanks

Paul

Please keep us updated if the issue persists.
2020-4-14
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DJI Natalia
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  6#
Max Mayrjhena Posted at 4-14 13:47
hello i need the lastest firmware... i got the same problem with my phantom 3 professional

Hi Max, I have replied to your PM, please have a try, thanks.
2020-4-14
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Eduardo Silva
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Flight distance : 28757 ft

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Brazil
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  7#
DJI Natalia Posted at 4-14 20:36
Hi Max, I have replied to your PM, please have a try, thanks.

hello i need the lastest firmware... i got the same problem with my phantom 3 Advanced, Satellites and GPS signal taking too long to appear
2020-4-15
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DJI Natalia
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  8#
Eduardo Silva Posted at 4-15 16:41
hello i need the lastest firmware... i got the same problem with my phantom 3 Advanced, Satellites and GPS signal taking too long to appear

Hi Eduardo, I have sent you a PM, kindly please check it.
2020-4-15
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Jack_M
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  9#
Hello I just received the same issue. Would you be able to send the latest firmware. I have a Phantom 3 Advance
2020-4-16
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DJI Natalia
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  10#
Jack_M Posted at 4-16 10:28
Hello I just received the same issue. Would you be able to send the latest firmware. I have a Phantom 3 Advance

Hi Jack, I've sent you a PM, kindly please check it. Thanks.
2020-4-16
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fans809aaec3
lvl.1
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Chile
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  11#
DJI Natalia Posted at 4-16 22:26
Hi Jack, I've sent you a PM, kindly please check it. Thanks.

Hi! I have the same problem.
I have p3 4k and after upgraded  now I cannot connect my rc to wifi. It says problem of authentication.
D265B335-69FF-4DD2-BD5C-2A130503D470.png
2020-4-18
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DJI Natalia
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  12#
fans809aaec3 Posted at 4-18 12:56
Hi! I have the same problem.
I have p3 4k and after upgraded  now I cannot connect my rc to wifi. It says problem of authentication.

Hi there, the firmware provided on this post is for P3P/P3A ESC error. Regarding the issue of your P3 4K, could you please restart the aircraft and the remote controller to try the connection again? You may refer to the P3 4K user manual to reset the remote controller Wi-Fi:
https://dl.djicdn.com/downloads/phantom_3_4k/20170711/Phantom_3_4K_User_Manual_EN.pdf
1.png
If the issue persists, please contact our support team via http://www.dji.com/support for further assistance. Thanks!

2020-4-19
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roca1979
lvl.2
Flight distance : 423 ft

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Mexico
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  13#
hello could you help me please i have the same problem please
Phantom 3 professional

2020-4-20
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DJI Natalia
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  14#
roca1979 Posted at 4-20 22:28
hello could you help me please i have the same problem please
Phantom 3 professional

Hi there, please confirm if it is the ESC issue? The firmware package provided on this post is only for fixing the ESC error on Phantom 3 Advanced/Professional. Thanks.
2020-4-21
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roca1979
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Flight distance : 423 ft

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  15#
DJI Natalia Posted at 4-21 04:06
Hi there, please confirm if it is the ESC issue? The firmware package provided on this post is only for fixing the ESC error on Phantom 3 Advanced/Professional. Thanks.
Hello, the problem is that I do not have a video signal, the screen is black, the RC is linked to the P3P, I can take photos and video but it is only registered in the sdcard and the live signal does not appear on my cell phone.
PD. It is updated to the last version both the RC and the P3P
Screenshot_2020-04-18-13-32-10-816_dji.pilot.png
2020-4-21
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roca1979
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Flight distance : 423 ft

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  16#
roca1979 Posted at 4-21 06:48
Hello, the problem is that I do not have a video signal, the screen is black, the RC is linked to the P3P, I can take photos and video but it is only registered in the sdcard and the live signal does not appear on my cell phone.
PD. It is updated to the last version both the RC and the P3P[Image]

Dji go
Screenshot_2020-04-21-15-09-14.png
2020-4-21
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DJI Natalia
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  17#
roca1979 Posted at 4-21 06:48
Hello, the problem is that I do not have a video signal, the screen is black, the RC is linked to the P3P, I can take photos and video but it is only registered in the sdcard and the live signal does not appear on my cell phone.
PD. It is updated to the last version both the RC and the P3P

Hi there, thanks for your information. Please insert the SD card to check if the OSD information of the camera is normal or not? At the same time, please check if you have adjusted the exposure value to the lowest value, it may cause a black screen too, you are recommended to try to reset the camera parameters. After that, you may try to change a mobile device and let us know if the issue still persists or not.
2020-4-21
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roca1979
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Flight distance : 423 ft

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  18#
I have already reset the camera values ​​and I continue with the same problem, I have tried different devices as well as ios and android. I do not know what to do
Screenshot_2020-04-21-15-07-35.png
2020-4-21
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djiuser_Cb6OFz2vyZzc9
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Flight distance : 116079 ft

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  19#
Good afternoon.

I have a phantom 3 advanced with the esc error. Could you please send me the firmware update please?

Many thanks.
2020-4-22
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DJI Natalia
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  20#
roca1979 Posted at 4-21 20:56
I have already reset the camera values ​​and I continue with the same problem, I have tried different devices as well as ios and android. I do not know what to do

Hi there, sorry for the inconvenience. Please check if the firmware of the aircraft and remote controller have been updated to the latest or not? If not, please try to upgrade the firmware.
If the issue still persists, please contact our support team via http://www.dji.com/support and send the drone in for service, we'll do the best to help this out.
2020-4-23
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roca1979
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Flight distance : 423 ft

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  21#
DJI Natalia Posted at 4-23 00:45
Hi there, sorry for the inconvenience. Please check if the firmware of the aircraft and remote controller have been updated to the latest or not? If not, please try to upgrade the firmware.
If the issue still persists, please contact our support team via http://www.dji.com/support and send the drone in for service, we'll do the best to help this out.

Can you tell me what the latest version is as this is not what appears in my RC.
download the last file on the page
Screenshot_2020-04-21-15-09-14.png
2020-4-23
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roca1979
lvl.2
Flight distance : 423 ft

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  22#
DJI Natalia Posted at 4-23 00:45
Hi there, sorry for the inconvenience. Please check if the firmware of the aircraft and remote controller have been updated to the latest or not? If not, please try to upgrade the firmware.
If the issue still persists, please contact our support team via http://www.dji.com/support and send the drone in for service, we'll do the best to help this out.

Can you tell me what the latest version is as this is not what appears in my RC.
download the last file on the page
2020-4-23
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djiuser_Cb6OFz2vyZzc9
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Flight distance : 116079 ft

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  23#
DJI Natalia Posted at 4-14 04:13
Hi Dykey, I have sent you a PM, kindly please check it. Thanks.

Hi Natalia.

I have a p3a with the esc error. Could you send me the latest firmware please?

Kind regards.
2020-4-23
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DJI Natalia
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  24#
djiuser_Cb6OFz2vyZzc9 Posted at 4-23 05:01
Hi Natalia.

I have a p3a with the esc error. Could you send me the latest firmware please?

Hi there, I have sent you a PM, kindly please check it.
2020-4-24
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djiuser_4pEcOYf7nZ0k
lvl.1
Flight distance : 57822 ft

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Brazil
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  25#
Hello Natalia I have a problem, esc status. error after updating to the latest version of the phantom 3pro
2020-5-14
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DJI Natalia
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  26#
djiuser_4pEcOYf7nZ0k Posted at 5-14 17:45
Hello Natalia I have a problem, esc status. error after updating to the latest version of the phantom 3pro

Hi there, I have sent you a PM, kindly please check it.
2020-5-15
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