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Battery flashing red
313 11 4-17 13:07
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Elby
lvl.2
Switzerland
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Hi...

I have been having some issues with my DJI Phantom 3 SE bought less than a year ago.

When I turn off the drone the battery flashes red for a couple second and the drone is not turned off right the way. Which never happened before.

I have been having another issue with no image transmission signal for the 15-20 first minutes the drone is on and then the images appear on the screen.

Did anyone had these two issues at the same time? Were you able to fix theme?

Thanks
4-17 13:07
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DJI Natalia
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Hi Elby, please restart the drone to check if the issue persists or not? At the same time, could you please check if there is any error message prompt in your app?
4-18 01:31
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Frank C
Captain
Flight distance : 2157320 ft
Spain
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I nver seen this error in my Phantom 3 SE
4-18 08:38
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Elby
lvl.2
Switzerland
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DJI Natalia Posted at 4-18 01:31
Hi Elby, please restart the drone to check if the issue persists or not? At the same time, could you please check if there is any error message prompt in your app?

Hi Natalia

I have done so and it is still doing the same. I tried to turn it off and on many times.

Next step I would try is to dry the battery completely and recharge it to the max and try it to see.

Would it be a problem to dry the battery totally?

Thanks and regards,

Also the only error message I have is No image transmission signal and that the cam is disconnected

IMG_2586.PNG
IMG_2584.PNG
4-18 11:11
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Elby
lvl.2
Switzerland
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Frank C Posted at 4-18 08:38
I nver seen this error in my Phantom 3 SE

https://www.youtube.com/watch?time_continue=23&v=l-TPJDpJqh0&feature=emb_logo

Check this out here you will see that happened to someone else also
4-18 11:17
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Frank C
Captain
Flight distance : 2157320 ft
Spain
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4-19 00:40
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Frank C
Captain
Flight distance : 2157320 ft
Spain
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Would it be a problem to dry the battery totally?   ....... not more than 9 %
4-19 00:41
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Frank C
Captain
Flight distance : 2157320 ft
Spain
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anyway i would try clean baterry contacts in the Aircraft



  




4-19 00:42
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Peterx
Captain
Flight distance : 1453996 ft
Germany
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Do that on the bird too.
4-19 07:43
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Elby
lvl.2
Switzerland
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Hi Peterx and Frank C

So as per your recommendation I cleaned the battery and drone where they are in contact and the issue remains the same.

What I did also is check with all my other batteries (3) and the issue is the same with all the other batteries. I guess the issue is with the drone itself.
4-20 02:03
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Peterx
Captain
Flight distance : 1453996 ft
Germany
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Some times didi ya check the vharge level of your batteries ? I´d check the charge level by 2 green bars each battery and bellow these levels i charged these to 80% for store them.
If you checked both 3 batts with  the same result may be the bird prevents the shut down of  the battery.
4-20 09:47
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DJI Natalia
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Elby Posted at 4-18 11:11
Hi Natalia

I have done so and it is still doing the same. I tried to turn it off and on many times.

Hi Elby, thanks for the information. You are recommended to contact our support team via http://www.dji.com/support to open a case and send it in for a diagnosis.
4-21 04:59
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