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Mavic Mini very often loses connection - interference.
436 11 4-18 07:01
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Udo13
First Officer
Flight distance : 103209 ft
Germany
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The Mavic Mini has lost connections very often in the last few days.



Yesterday at the recordings up here on the mountain after only a few minutes and short distances, sometimes even after a few seconds and a few meters. The Mavic Mini has not yet climbed and I was standing right next to it - disconnection and no possibility to reconnect.
Switch the control off and on again and the connection is established.

What can that be? Error message - interference.
If the connection is lost, I fly back with the Mavic Mini, land and switch the remote control off and on, and briefly start a recording so that the old recording is saved.

This problem occurred relatively rarely in the past and mostly the Mavic Mini then automatically connected again.

I use the iPhone 11 Pro or the iPhone 8. Should I possibly delete the Fly APP and reinstall it.
Or another tip?

4-18 07:01
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m80116
Captain
Flight distance : 3253904 ft
Italy
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So you were getting AC not connected to RC message but you were still in control of the Mini through the remote ?

Seems like my issue... I've been given a free RC cable replacement, yet to see if this has sorted it out.
4-18 16:45
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Udo13
First Officer
Flight distance : 103209 ft
Germany
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m80116 Posted at 4-18 16:45
So you were getting AC not connected to RC message but you were still in control of the Mini through the remote ?

Seems like my issue... I've been given a free RC cable replacement, yet to see if this has sorted it out.

Thanks for your answer.
You have got a free RC cable replacement, From DJI?

And what is the result? Is it now ok.
4-19 08:01
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m80116
Captain
Flight distance : 3253904 ft
Italy
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I don't know Udo13... I wish I knew already but I am locked down ;)

I'll let you know what happens when I'll get the chance.
4-19 13:38
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Udo13
First Officer
Flight distance : 103209 ft
Germany
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From DJI?  

Stay healthy!
4-19 23:52
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siowxsen
Second Officer
Flight distance : 731053 ft
Malaysia
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Yup, I am facing the same problem too. The Mavic Mini lost connection very often or signal interference. Really bad experience
4-20 05:27
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siowxsen
Second Officer
Flight distance : 731053 ft
Malaysia
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However, you may try to switch the transmission channel manually, from 2.4Ghz to 5.8Ghz. It would be more stable.
4-20 05:28
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m80116
Captain
Flight distance : 3253904 ft
Italy
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Yes, DJI after more than a month that I've sent in my AC log and my RC log finally conceded me the cable, although I already ordered one from China as I couldn't give the 25 EUR for a cable stub when for 5 EUR I can source 2 meters high quality headphones cables, or USB for that matter.

Anyway nothing really matters anymore because of lockdown.
4-20 09:44
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Udo13
First Officer
Flight distance : 103209 ft
Germany
Offline

m80116 Posted at 4-20 09:44
Yes, DJI after more than a month that I've sent in my AC log and my RC log finally conceded me the cable, although I already ordered one from China as I couldn't give the 25 EUR for a cable stub when for 5 EUR I can source 2 meters high quality headphones cables, or USB for that matter.

Anyway nothing really matters anymore because of lockdown.

Yesterday I've get the cable from DJI

Now I'm very excited to see if the problem is solved.
4-26 02:01
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m80116
Captain
Flight distance : 3253904 ft
Italy
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Me too. I'll have to way until the 4th of May than fill up a self certificate to go out. When your state is run by the Talibans...
4-26 14:27
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Udo13
First Officer
Flight distance : 103209 ft
Germany
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The first flight tests were successfully carried out with a new connecting cable.  
Not a single disconnection has occurred.  

I haven't seen that since November.
5-7 13:24
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3Recon
Second Officer
Flight distance : 803714 ft
United States
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When I was having the lost RC warnings I contact dji and filled out case papers and was ok'd to return controller for evaluation ! right now I'm wait for them to catch up or a better turn around time during Pandemic. In the mean time took another ome jumper cable and it appears to solve lost RC to my phone for now . the connection at controller seems to be loose, other pilots also notice. best of luck.
5-7 14:25
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