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remote controller wont shut off
4985 20 2020-4-20
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harleyboy58
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one month old mavic mini, controller won't shut off. All four LED's flash in unison every second. I set the controller down, walked away from it.  A short while later it started beeping, after a couple of minutes of that it shut off.  Now, it won't turn on. LOL!  What gives? Yes, the battery(s) were fully charged.
2020-4-20
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Dirty Bird
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It's normal to start beeping after about 10 minutes of inactivity.   It does that to remind you to turn it off in case you forgot.  Moving a stick will silence the beep & restart the timer.  Most DJI RCs don't shut off, even after the inactivity reminder begins, until the battery is exhausted.  You'll have to check the manual to verify if Auto-off has been set for the Mini RC.

It sounds like the firmware suffered a partial crash or the RC has broken.  Have you tried connecting it to the charger sgain?
2020-4-20
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Akirasho
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Remember that turning on (and off) the controller (and drone) is a two step process.  short push and long.

https://www.dronefaq.io/how-to-power-up-your-mavic-air/
2020-4-20
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Ultraman58
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Akirasho Posted at 4-20 18:52
Remember that turning on (and off) the controller (and drone) is a two step process.  short push and long.

https://www.dronefaq.io/how-to-power-up-your-mavic-air/

Correct, but when it doesn't respond to the two step shutting off process, then what? Now, it doesn't turn on (using the two step process, one short press  followed by one long press.)
Any other ideas?
2020-4-20
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Akirasho
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Ultraman58 Posted at 4-20 19:02
Correct, but when it doesn't respond to the two step shutting off process, then what? Now, it doesn't turn on (using the two step process, one short press  followed by one long press.)
Any other ideas?



… the li'l stinker is in me tonight...  sorry!



2020-4-20
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deathsquad
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Ultraman58 Posted at 4-20 19:02
Correct, but when it doesn't respond to the two step shutting off process, then what? Now, it doesn't turn on (using the two step process, one short press  followed by one long press.)
Any other ideas?

Post a video of the issue if you can.
2020-4-20
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Ultraman58
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I tried to post a video but the forum doesn't support the video format of my Samsung Galexy note 9
2020-4-20
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Ultraman58
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Ok, I couldn't up load a video. The forum doesn't support my video format. So, I up loaded an image. I double tapped the power button. Here I'm holding the button down, won't power up, no lights, nothing. On the 1st tap of the buttons you should get LED's indicating battery level. Not even that. Nothing. Yes, the battery is fully charged.
15874470396626826606607779658925.jpg
2020-4-20
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Ultraman58
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Dirty Bird Posted at 4-20 18:43
It's normal to start beeping after about 10 minutes of inactivity.   It does that to remind you to turn it off in case you forgot.  Moving a stick will silence the beep & restart the timer.  Most DJI RCs don't shut off, even after the inactivity reminder begins, until the battery is exhausted.  You'll have to check the manual to verify if Auto-off has been set for the Mini RC.

It sounds like the firmware suffered a partisl crash or the RC has broken.  Have you tried connecting it to the charger sgain?

Yes i re connected to the charger. It charges just fine but refuses to turn on .
2020-4-20
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Ultraman58
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Dirty Bird Posted at 4-20 18:43
It's normal to start beeping after about 10 minutes of inactivity.   It does that to remind you to turn it off in case you forgot.  Moving a stick will silence the beep & restart the timer.  Most DJI RCs don't shut off, even after the inactivity reminder begins, until the battery is exhausted.  You'll have to check the manual to verify if Auto-off has been set for the Mini RC.

It sounds like the firmware suffered a partisl crash or the RC has broken.  Have you tried connecting it to the charger sgain?
.
2020-4-20
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Dirty Bird
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Ultraman58 Posted at 4-20 19:02
Correct, but when it doesn't respond to the two step shutting off process, then what? Now, it doesn't turn on (using the two step process, one short press  followed by one long press.)
Any other ideas?
Could be the power button is faulty.  If you press once do the RC power lights turn on?  You could test the switch but it would require opening the RC.  Better to just send it in for service.
2020-4-21
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DJI Natalia
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Hi there, I'm sorry to hear about the issue with your remote controller, please contact our support team http://www.dji.com/support to open a case and send it in for service. We'll do the best to help this out.
2020-4-21
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Ultraman58
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Dirty Bird Posted at 4-21 01:51
Could be the power button is faulty.  If you press once do the RC power lights turn on?  You could test the switch but it would require opening the RC.  Better to just send it in for service.

Hey dirtybird;

Turns out the power button was faulty, to a degree. I pressed the power button down and started to wiggle it around, up down, side to side and around. Suddenly the lights came on and then a couple of seconds they turned off.  I tried to replicate that action and again the lights came on.  I discovered if I hold the power button down and then push up and to the right the lights come on and if I do it again the remote powers up. Same thing to power down. So the contacts inside aren't aligned or something.  But that's what the problem is.
2020-4-21
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GaryDoug
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The button switches are surface mounted parts attached to the LED circuit board under the case. As often happens with surface mount parts, sometimes the solder is not sufficient to make contact reliably. It may make contact while testing or even in use for a while but eventually it can fail or function intermittently. It looks like it is a workmanship issue to me. To see what the part looks like watch this video. There is a small switch on each end of the long narrow LED circuit board, for RTH and Power:
2020-4-21
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Dirty Bird
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Ultraman58 Posted at 4-21 18:12
Hey dirtybird;

Turns out the power button was faulty, to a degree. I pressed the power button down and started to wiggle it around, up down, side to side and around. Suddenly the lights came on and then a couple of seconds they turned off.  I tried to replicate that action and again the lights came on.  I discovered if I hold the power button down and then push up and to the right the lights come on and if I do it again the remote powers up. Same thing to power down. So the contacts inside aren't aligned or something.  But that's what the problem is.

Kind of figured the switch was the problem.  Probably best to send the RC in for a replacement.
2020-4-22
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crash1sttime
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Dirty Bird Posted at 4-20 18:43
It's normal to start beeping after about 10 minutes of inactivity.   It does that to remind you to turn it off in case you forgot.  Moving a stick will silence the beep & restart the timer.  Most DJI RCs don't shut off, even after the inactivity reminder begins, until the battery is exhausted.  You'll have to check the manual to verify if Auto-off has been set for the Mini RC.

It sounds like the firmware suffered a partial crash or the RC has broken.  Have you tried connecting it to the charger sgain?

There is a setting to have the mini remote turn off after 10 minutes ?? Was just about to ask about this as mine doesn’t do that
2020-4-22
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Dirty Bird
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crash1sttime Posted at 4-22 10:35
There is a setting to have the mini remote turn off after 10 minutes ?? Was just about to ask about this as mine doesn’t do that

Not that I'm aware of.  He said it turned off automatically so I was thinking they may have changed it on the Mini RC.  You'll have to check the manual to see.  All the other RCs just beep until you touch a control or turn them off.
2020-4-22
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m80116
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Was about to say: probably incorrect solder flow during manufacturing.
2020-4-22
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djiuser_k30YhUuHvcvG
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Having the same issue. Can’t switch off the controller. Plz suggest
2020-12-2
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djiuser_yexi7WHHD0xT
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djiuser_k30YhUuHvcvG Posted at 2020-12-2 01:47
Having the same issue. Can’t switch off the controller. Plz suggest

Did you figure out the remote issue?... same thing on my air 2...
4-10 12:48
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djiuser_IB5vBxnmP6o2
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Dirty Bird Posted at 2020-4-20 18:43
It's normal to start beeping after about 10 minutes of inactivity.   It does that to remind you to turn it off in case you forgot.  Moving a stick will silence the beep & restart the timer.  Most DJI RCs don't shut off, even after the inactivity reminder begins, until the battery is exhausted.  You'll have to check the manual to verify if Auto-off has been set for the Mini RC.

It sounds like the firmware suffered a partial crash or the RC has broken.  Have you tried connecting it to the charger sgain?

I've spent 8 hours watching YouTube instructional videos on this mini 2 I've had for 10 hours. You can't read the written instructions because they're so small they don't even work with a magnifying glass. Well after 8 hours I still can't get my phone to connect to the app to connect to the drone I cannot get my controller to shut down and it looks like neither can anybody else well if I can't shut it down how do I start it back up? I can't get past level two on the drone setup everything's locked up and I see this has been going on for years so I'd like to know what the percentage of your returns are of this drone because mine's being returned tomorrow. I spent too much research and drones to find the best drone made and if this is it this market's wide open.. they need to get someone that's normal to write the direction and to figure out the programming this is way too complicated and unnecessarily so.
10-12 18:38
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