DJI Natalia
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MassDrone Posted at 4-30 16:14
It's me, the OP, back with an update. My drone arrived safely in Cerritos this morning and was checked into the system. Now I get to see how well Care Refresh operates.
Here's a question for DJI Natalia: According to the DJI website, Express service, which skips damage assessment and quotation, gets me a replacement drone immediately. Do I have to request Express service, or is that automatic?
DJI Care Refresh Express can only be applied when filling the online repair form, it needs to be paid in advance before sending in. Since your package has already been checked-in, there is no way to request DJI Care Refresh Express service, appreciate your understanding. |
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