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Smart controller not recording flight records
600 4 2020-4-24
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Uptowndisco
Second Officer
Flight distance : 5486841 ft
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United Kingdom
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My mavic 2 Zoom using Smart Controller has stopped recording the flight Data , nothing showing
to Sync to server  ,  any ideas why this would have started happening ,

any one else have issues , checked through setting cannot find anything to change .

Thanks for any help .

2020-4-24
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JohnDG
Captain
Flight distance : 592956 ft
Belgium
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Hi Uptowndisco,

- Set your "default storage" to internal.
In some case you can see your logs. If you see them, it's the moment to synch with DJI. Then follow the next steps
- Take out your SD card.
- Install the latest firmware using "DJI Assistent 2 for mavic"
- Restart your SC
- If you see the logs, then you can insert your SD card
- ... and you can put your default storage back to SD
- sync your logs with DJI to obtain the logs you stored earlier
now, you can put in your SD card (if any) and set your "default storage" where you want it

It's a problem DJI solved in the firmware / app in the second part of 2019, therefor it is important to update the firmware of the SC.
The problem was that it stored the logs in internal memory dispite your settings, while it was showing what you the content of the SD card on the SC.
2020-4-25
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Uptowndisco
Second Officer
Flight distance : 5486841 ft
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United Kingdom
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JohnDG Posted at 4-25 01:31
Hi Uptowndisco,

- Set your "default storage" to internal.

Thanks John , that fixed it :-)
2020-4-25
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JohnDG
Captain
Flight distance : 592956 ft
Belgium
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Uptowndisco Posted at 4-25 03:11
Thanks John , that fixed it :-)

Glad to help you out.
2020-4-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Glad to see JohnDG was able to help figure it out, thanks for his assistance. Please keep us updated if you have any further concerns.
2020-4-26
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