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Controller will only charge up to 2 BARS !!!!
2208 23 2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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Hello DJI

So my Phantom4ProPlus controller just started to charge up to 2 bars and the battery will drain rather fast 20 Mins it will last or just about if you put everything in low settings.


The controller is brand new no damage or anything still has all the stickers on it. I have had it around a year and a half now so its perfect

But when you charge it the bars will only reach 2 bars and that is it .

Has anyone else had this issue or what did they do to fix this

I had uploaded an image so you understand what I am on about !

The battery has come defective. RIP DRONE
I am thinking this is a Software issue rather than a battery as I have had it a year and a half and no issues until now. The software never gets updated for the Pro Plus controller and DJI just stopped all support for it RIP. I have the old DJI app and crappy android 4.0 version WOST. I think if it was a faulty battery it would of just died right away either the software is not working propperly. Or the battery 100% is messed up



2020-4-24
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Jack Wiga
lvl.1

Bangladesh
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I know that DuplicateFilesDeleter, program is simple fast and solves the any problem.
2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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Jack Wiga Posted at 4-24 09:57
I know that DuplicateFilesDeleter, program is simple fast and solves the any problem.

Could you please explain more on the issue and how to do it thank you !
2020-4-24
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Jack Wiga
lvl.1

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TheKFlight Posted at 4-24 10:04
Could you please explain more on the issue and how to do it thank you !

Just use DuplicateFilesDeleter, It is a great power packed tool which helps you to remove any duplicate files.
2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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Jack Wiga Posted at 4-24 10:09
Just use DuplicateFilesDeleter, It is a great power packed tool which helps you to remove any duplicate files.

I don't think that is the issue Why would you think this is the issue ?
2020-4-24
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Dog Man
Second Officer
Flight distance : 21457 ft
United States
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The battery is bad in the RC, You need to do 1 or 2 thing, have someone open up the RC to put a new battery in it or send it back to DJI to repair it.
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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I had the same problem in a Phantom 4 , i put to chargue with the remote On , till see the 3 light , then you can turn off remote and let it charge to full charge
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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TheKFlight just try my
option ..
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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Put charger to remote , turn remote On , be patient , When you see the 3 light blink you can now turn off the remote, please note it will take almost 2 hours to reach full charge
2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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JetSam Posted at 4-24 10:28
Put charger to remote , turn remote On , be patient , When you see the 3 light blink you can now turn off the remote, please note it will take almost 2 hours to reach full charge

I did this the battery went down to 1 Bar and is dying while charging so now its capped to 1 bar not 2 anymore. I will still try your method tho thank you
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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TheKFlight only be pATIENT
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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DO NOT SUFFER FOR THE FACT OF HAVING THE REMOTE CHARGING AND TURNING ON AT THE SAME TIME

IT ll solve the problem , i Bet
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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it will take almost 2 hours to reach full charge
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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in my case, i turned off the remote control and let it continue charging until the end of after seeing the third light blink...
2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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JetSam Posted at 4-24 10:41
in my case, i turned off the remote control and let it continue charging until the end of after seeing the third light blink...

Alright were at 1 bar as soon as I take the charger out it starts beeping like its gonna die. We will see if your solution works. But what was the cause for yourself may I ask ?
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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TheKFlight Posted at 4-24 10:44
Alright were at 1 bar as soon as I take the charger out it starts beeping like its gonna die. We will see if your solution works. But what was the cause for yourself may I ask ?

since the owner neglected to store the remote battery i think ...
2020-4-24
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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JetSam Posted at 4-24 11:06
since the owner neglected to store the remote battery i think ...

Alright thank you very much Sam I will let you know the findings !
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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TheKFlight Posted at 4-24 11:08
Alright thank you very much Sam I will let you know the findings !

hope it solve the problem , good luck
2020-4-24
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JetSam
Captain
Flight distance : 2593360 ft
Spain
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if it starts beeping move an stick to stop , I would monitor that recovery process that I proposed
2020-4-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry to hear the trouble with the RC, if it still only show two bars after charging for 2 hours, the battery or the board could be damaged, we recommend to send in for the diagnosis, please start a ticket online and send back at your most convenience: https://repair.dji.com/repair/index
2020-4-25
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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DJI Mindy Posted at 4-25 04:24
Sorry to hear the trouble with the RC, if it still only show two bars after charging for 2 hours, the battery or the board could be damaged, we recommend to send in for the diagnosis, please start a ticket online and send back at your most convenience: https://repair.dji.com/repair/index

Yes basically now its at 1 bar and as soon as you unplug its dead RIP it starts beeping it needs constant power to the RC. Nothing is damaged what so ever ! has anything like this happened in the past ?
2020-4-26
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wheelman
lvl.2
Flight distance : 182579 ft
United States
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TheKFlight Posted at 4-26 10:31
Yes basically now its at 1 bar and as soon as you unplug its dead RIP it starts beeping it needs constant power to the RC. Nothing is damaged what so ever ! has anything like this happened in the past ?

My phantom 4 pro is heading in the same direction.
I cant get it to update or connect to drone.
2020-4-26
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TheKFlight
lvl.4
Flight distance : 344085 ft
United Kingdom
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wheelman Posted at 4-26 10:36
My phantom 4 pro is heading in the same direction.
I cant get it to update or connect to drone.

There is a serious fault on DJI end it is very stupid hopefully the new drone today is good
2020-4-26
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djiuser_vzoDsJY9TECr
lvl.1

United States
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I am having the same issue. Came home to 2 bars after charging a for a hecka while. Brand new remote as well.
2021-4-20
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