Alim Poindexter
lvl.1
Flight distance : 60509 ft
United States
Offline
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Hope everyone is safe during this difficult time. Just wanted to share my experience in regards to my DJI purchase, which began around April 1st. I’ve read many reviews and watched many videos on the Mavic 2 Pro Zoom, and felt it was the best drone for my preferences. I even binged on the crash compilations in order to not make the same mistake (I did anyway). I’ve also read several posts on this Forum, that makes DJI look pretty unreliable. I don’t agree personally. I ordered my drone about 3 weeks ago on a Thursday. It arrived on Saturday morning, merely 2 days after ordering. Impressive? I think so. Had a great outcome with the drone up until I crashed it on day 10, into you guessed it, a tree. The tree branches did not damage my drone, it was the 15 fall from the tree. Luckily I purchased the refresh plan, and was able to ship it to DJI for repair/replacement. It was shipped from MO to TX on the 16th of April. April 27th is the projected arrival date, from TX back to MO (per UPS tracking). A turn around of about 11 days. I have absolutely no complaints, especially how quick the service/repair/replacement/shipment occurred for me. Maybe I’m in the minority but I think the total process has been painless and extremely quick. Updates have posted on a regular basis, and I couldn’t be happier about the DJI company’s response to my particular situation. Once my replacement drone arrives, I will post in regards to how the drone operates and if there are any issues. I hope this post changes the mind of a future pilot, and we can welcome new members to this community. Don’t be discouraged, it can be a fun hobby, and not all posts are negative. Be safe, be patient, and happy flying! |
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