DJI Mindy
Administrator
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Hi Michael Erb, sorry for the difficulties on the firmware upgrade, did you switch the battery? If the new battery was not updated, it could show incompatible firmware, please ensure all the batteries have been updated.
When you received Update Failed error, is there any other detailed error code?
For the Motor Speed Error, please double-check whether the propellers are damaged or cracked. If not, we will need more details for analysis.
1. Flight Controller Aircraft Data:
(1) Download DJI Assistant 2 from the official website. Download link: https://www.dji.com/mavic-mini/downloads
(2) Launch DJI Assistant 2. Within 20 seconds after the Mavic Mini is powered on, connect it to DJI Assistant 2.
(3) After DJI Assistant 2 recognizes the aircraft, choose "Log Export", and then click "Save to local".
(4) The final exported data are ".dat" files.
2. The specific time when the error happens.
3. The corresponding flight records.
Android device:
Connect the mobile device that has been connected to the aircraft to the PC, and then export the "flightrecord" folder.
iOS device:
Connect the mobile device that has been connected to the aircraft to the PC, open iTunes, and then export all data under the "flightrecord" folder.
Once you export the required logs, please upload to Dropbox or Google Drive and post the link here, thank you in advance. |
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