Points not exchanging
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692 4 2020-4-30
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NatureDigital
First Officer
Flight distance : 373002 ft
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  1#
I recently reached 1843 points and even though the minimum is 1800 the exchange is grayed out. Is anyone able to help out?
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2020-4-30
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NatureDigital
First Officer
Flight distance : 373002 ft
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United States
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  2#
Oops just figured it out
2020-4-30
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DJI Mindy
Administrator
Flight distance : 7 ft
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  3#
Hi NatureDigital, you will need to input the points in the box, the 'exchange'  button will be available. Good to know you've figured it out, please keep us updated if you have any further concerns.
2020-4-30
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NatureDigital
First Officer
Flight distance : 373002 ft
+ Add Friend Person Message
United States
Offline

  4#
DJI Mindy Posted at 4-30 19:42
Hi NatureDigital, you will need to input the points in the box, the 'exchange'  button will be available. Good to know you've figured it out, please keep us updated if you have any further concerns.

Thanks for the help. Maybe just make it a bit more clear because it is hard to figure out especially for new users
2020-5-1
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DJI Mindy
Administrator
Flight distance : 7 ft
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  5#
NatureDigital Posted at 5-1 09:23
Thanks for the help. Maybe just make it a bit more clear because it is hard to figure out especially for new users

We appreciate your feedback, rest assured we will transfer it to our technicians for optimizing. Stay safe.
2020-5-1
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