DJI Mindy
Administrator
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Hi patdig, we apologize for the confusion of the quotation, per the damage assessment, "battery prongs corroded" also indicates the drone was water-damaged, please note for the water-damaged drone, its performance may be severely affected, and the aircraft will be beyond repair. So a replacement service is provided, instead of repair services. The quotation email included the item list---Mavic Mini Aircraft & Gimbal and Camera & Propellers(FCC), that is why the price is $248. We see you have paid for it and the replacement drone has already been shipped out.
You are eligible to purchase DJI Care Refresh when the drone was repaired in an official DJI Service Center (within 72 hours of receiving email invitation), we hope you will receive the drone soon. |
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