Please select Into the mobile phone version | Continue to access the computer ver.
Cannot Download Firmware
Uploading and Loding Picture ...(0/1)
o(^-^)o
RemoteFlyte
lvl.2
Flight distance : 138343 ft
United States
Offline

I can't download the firmware using either the Go4 App or DJI Assistant. It downloads to approx 90% and then gives an error message that update failed. I just purchased this from a private seller, so I don't know if it is something he did or another problem. I have also tried refreshing the current update, which was also a failure.

Any help would be appreciated.

Firmware msg.PNG
Firmware msg2.PNG
5-3 10:00
Use props
lyubaka_hr
lvl.1
Flight distance : 77369 ft
Bulgaria
Offline

I am also having this problem downloading the latest and also previous firmware (my current fw is V01.04.602).

I have tryed via mobile app (DJI GO 4 for iOS) and via DJI Assistant 2 for PC.

With mobile app - it pauses the firmware download at 91% and can't go further. I can retry forever and nothing happens.
With DJI Assist 2 - i got the same error as you on 90% of the firmware download. I don't know how to check what the error is.

I have also tryed to reset the drone to factory settings via DJI Assistant 2 and then upgrade the FW but it got me the same error.

5-4 22:15
Use props
Eralp SAYGIN
lvl.4
Flight distance : 592733 ft
Turkey
Offline

Have you tried to contact DJI about this ?
5-7 14:48
Use props
Eralp SAYGIN
lvl.4
Flight distance : 592733 ft
Turkey
Offline

If you contact what did they say ?
5-7 14:48
Use props
lyubaka_hr
lvl.1
Flight distance : 77369 ft
Bulgaria
Offline

I have wrote an email to the support and had 2 times chat with the support... no results and no answer to my email.
“ Your request (2738478) has been received and we will contact you as soon as possible.”
Meanwhile the problem is still present... at least in my case
5-7 20:18
Use props
lyubaka_hr
lvl.1
Flight distance : 77369 ft
Bulgaria
Offline

In another post i have published the reason for the problem. I will do it here also:
I think it’s related to DJI server side.
B6057608-0F02-4232-8078-AE8DC10EC365.png
5-7 20:22
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules