JohnH2005
lvl.3
Flight distance : 130220 ft
United States
Offline
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DJI Mindy Posted at 7-2 20:29
We sincerely apologize for the inconvenience caused to your job, your frustration has been escalated to the higher-level team for better follow-up, we will have someone to contact you soon with further suggestions, appreciate your patience.
So, here we are over a month and a half later, and this is the response from the "escalated" team.
Hi John,
I hope you find this email well.
We're sending you this email since we received an update from our relevant team about the evaluation conducted with your Phantom 4 Pro V2.0 at the facility.
As per testing, the photo quality indeed meets our quality requirements. Compared with another P4P v2 and we get the same results. We compared the result from another unit at the facility and please check it below:
Here's the picture that was taken by your unit:
Here's the picture that was taken by another Phantom 4 Pro v2.0:
Please let me know if you have further questions.
Thank you for choosing DJI Products.
Best Regards,
Ejay
DJI Technical Support
Website: http://www.dji.com/support
Youtube: http://s.dji.com/DJI-Tutorials
Yeah, the pictures do not work that they sent. I guess I am just supposed to "trust" them that the ONE photo they took with it is fine, while seriously HUNDREDS of bad pictures have come out of it. Seriously? You guys are a freaking joke. @djimindy |
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