usb c connect to phone
4739 15 2020-5-6
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robertglotzbach
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Netherlands
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Hello all,

I saw how people succesfully connected their Osmo Pocket to their phone using the bottom usb c connector. I cannot get this to work and keep getting the question if i want to connect to computer. Is it stil possible using this method or did thing get changed with a new firmware?

Many thanks, Robert Glotzbach
2020-5-6
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fansc98cd101
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Czechia
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It works with the current and previous firmwares. Make sure the main phone connector on the accessory port is off or in the inward position and that you are using a USB-C data cable not just a charging cable.
2020-5-6
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robertglotzbach
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Netherlands
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fansc98cd101 Posted at 5-6 10:35
It works with the current and previous firmwares. Make sure the main phone connector on the accessory port is off or in the inward position and that you are using a USB-C data cable not just a charging cable.

That sounds promising..... then what should i do when this message: "connect to computer?" pops up?    Its a shielded USB 2.0 cable, with a transfer speed of 480 Mbits/s

Thanks for helping... much apreciated :-)

2020-5-6
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Curt1591
First Officer
Thailand
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My pocket only asks that when I connect to my computer for offloads.

When I connect to my iPhone, via a lightning to USB-C cord, the phone simply fires up the Mimo app, just like when connected by the DJI supplied phone adaptor.
2020-5-6
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robertglotzbach
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Netherlands
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Curt1591 Posted at 5-6 16:10
My pocket only asks that when I connect to my computer for offloads.

When I connect to my iPhone, via a lightning to USB-C cord, the phone simply fires up the Mimo app, just like when connected by the DJI supplied phone adaptor.

Thanks for answering :-)
How would the OP know that you are connecting for offloads; don't forget  i am connecting to the usb port on the bottom not on the side?

Regards, robert
2020-5-6
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Ray-CubeAce
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United Kingdom
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When you get the prompt click yes.  It should then activate the Mimo app. Either way, the phone will charge itself from the Osmo Pocket.
2020-5-7
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Curt1591
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Thailand
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robertglotzbach Posted at 5-6 20:40
Thanks for answering :-)
How would the OP know that you are connecting for offloads; don't forget  i am connecting to the usb port on the bottom not on the side?

I just use it for offloads. The Pocket sees it connecting to a computer. It doesn't know what I am doing.

When it does connect to my computer, it shows up as a connected drive. From that, I offload the files.
2020-5-7
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robertglotzbach
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Netherlands
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Ray-CubeAce Posted at 5-7 02:33
When you get the prompt click yes.  It should then activate the Mimo app. Either way, the phone will charge itself from the Osmo Pocket.

Thanks.... No it does not activate the App. And when i launch the app manually and try to connect to the OP, it says no Osmo found. When i connect with the top usb c port  all works fine.

Its so weird, with other people it does not seem to be a problem to have it working.   Just don't get it.
2020-5-7
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DJI-Osmo-User-1
Second Officer
United Kingdom
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It’s like the previous poster stated, you do not have a data + charge cable. I have several cables but only a few work. For example my mobile Sony XZ2 cable works perfectly with the osmo but anker cables do not as it’s only a charging cable,
2020-5-7
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robertglotzbach
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Netherlands
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DJI-Osmo-User-1 Posted at 5-7 04:58
It’s like the previous poster stated, you do not have a data + charge cable. I have several cables but only a few work. For example my mobile Sony XZ2 cable works perfectly with the osmo but anker cables do not as it’s only a charging cable,

I started to wonder this myself.... On the package however it is stated: "High speed data transfer up to 480 Mbps". Maybe order another cable?
2020-5-7
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Ray-CubeAce
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United Kingdom
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robertglotzbach Posted at 5-7 05:32
I started to wonder this myself.... On the package however it is stated: "High speed data transfer up to 480 Mbps". Maybe order another cable?

Is it a USB C to USB A Cable?
2020-5-7
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robertglotzbach
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Netherlands
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Ray-CubeAce Posted at 5-7 06:26
Is it a USB C to USB A Cable?

No, its a usb-c to usb-c

Thanks :-)



2020-5-7
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Ray-CubeAce
Second Officer

United Kingdom
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robertglotzbach Posted at 5-7 07:01
No, its a usb-c to usb-c

Thanks :-)

I think you need a refund. Clearly it's not working.
2020-5-7
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JE Rome
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United States
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Be sure that the cable is fully inserted in the bottom of the osmo pocket. When I don't do this, the mimo app does not launch.
2020-5-7
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robertglotzbach
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Netherlands
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JE Rome Posted at 5-7 22:03
Be sure that the cable is fully inserted in the bottom of the osmo pocket. When I don't do this, the mimo app does not launch.

Made a  small jump reading you suggestion But unfortunately after checking it again.... no thats not it. Ordered a new cable that will come in two days.... fingers crossed.

Thanks for the suggestion...
2020-5-8
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robertglotzbach
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Netherlands
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robertglotzbach Posted at 5-8 06:17
Made a  small jump reading you suggestion  But unfortunately after checking it again.... no thats not it. Ordered a new cable that will come in two days.... fingers crossed.

Thanks for the suggestion...

Thank you guys for all your help :-)
Received the newly ordered cable from "sitecom" and it works perfectly.
Can now return the first cable and get the money back.

Regards, robert
2020-5-17
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