Hi there!
I've just unboxed my Osmo mobile 3 and when I try to turn it on, it doesn't.

When I press the start button once, it shows me the battery level. When I hold it, instead of making it work, the green light starts blinking (flashing) and it doesn't work at all.

I have never used it and bought it on Oct 01, 2019 at Best Buy.

Can anybody help me?
Thanks

Showing the problem

Hi there, I'm sorry to hear about the difficulties that you encountered. Please make sure you have mounted and balanced a mobile phone correctly before starting the Osmo Mobile 3. You may refer to the tutorial video below to try the balance again and see if the issue persists or not.
If the issue still persists, please record a video to show us the details, we'll help to check it.