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About my case
200 5 5-11 04:17
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fans70930856
lvl.2
Italy
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Hello,

I need this drone as soon as possible. I'll change the country soon. When will I receive an update?

Case No. CAS-4215048-F8N3G7

Thank you.


5-11 04:17
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, I had asked the proper team and will try to expedite the case. May I know when you will leave the country?
5-11 04:51
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fans70930856
lvl.2
Italy
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I leave the country on May 22nd. I can pay for fast shipping to Italy.
5-11 05:41
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fans70930856
lvl.2
Italy
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If you could deliver my product before 22 May it will be great. Because on 22 May I'll leave the country.

I can pay for the fast shipping.

Thank you very much.
5-11 05:46
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fans70930856
lvl.2
Italy
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Hello,

I paid the invoice today. I think tomorrow you'll receive the money. Can you confirm the payment tomorrow? Thank you.

In the bank description I have insert the case number without -  because bank don't allow me to insert it. Hope the team will understand the payment comes from me.

I have inserted it in this way.
Case N CAS4215048F8N3G7



5-11 07:19
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans70930856 Posted at 5-11 07:19
Hello,

I paid the invoice today. I think tomorrow you'll receive the money. Can you confirm the payment tomorrow? Thank you.

I had requested an expedited service on your case. For the request of fast shipping, I will also try to ask the proper team to help. I may not be able to promise that you'll receive it before 22 May, but we will do our best to sort this out.
5-11 19:52
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