You guys need to help all the customers that can not get there phones to hook up to your system, Iv read so many threads about this problem,you need to get it to going there are many unhappy customers now

I can't get my Mavic Air 2 controller to connect to Android phone or a Android Tablet - All firmware has been updated (controller & drone). This totally sucks!

Hi maven4336, affected by the spread of the COVID-19, DJI has adjusted our after-sales service arrangements. There might be heavy traffic in our current service hotline, and you might have to wait longer in the line. We apologize for the inconvenience caused and are trying our best to improve your experience.
May we have the details of your questions so that we could help here? Or please PM me your contact number and we will inform the team to arrange a callback? Thank you in advance.

Space_Cowboy Posted at 5-11 19:29
I can't get my Mavic Air 2 controller to connect to Android phone or a Android Tablet - All firmware has been updated (controller & drone). This totally sucks!

I've replied here: https://forum.dji.com/forum.php? ... &extra=page%3D1 Please keep us updated on your own thread and we will keep following up, thanks.