is anybody else getting rma request ignores?
they reply that they are lockdown so rma is delayal
but meanwhile drone & rc are not fixed

Simple fix, rc antenna infamous flaw design becomes shaky, and drone fw undesired can't roll backwards being anti-reversible so undesired fw ruins flight performance & forfeitures flights

do you file legal suit to achieve entitlements rma under full warranty?

Hi there, sorry for the inconvenience. I have tried but unable to get your case number via your forum account, could you please let me know your case number for better assistance? I'll do my best to help you, thanks.

DJI Natalia Posted at 5-14 22:10
Hi there, sorry for the inconvenience. I have tried but unable to get your case number via your forum account, could you please let me know your case number for better assistance? I'll do my best to help you, thanks.

pm posted to you Natalia

ChrisLoon Posted at 5-16 13:47
pm posted to you Natalia

Hi ChrisLoon, thanks for the information, I have forwarded your ticket to the related team to follow up.