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ERRORE SERVER ATTIVAZIONE MAVIC AIR 2
606 14 5-16 01:19
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danyllo86
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Flight distance : 18100 ft
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Italy
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Buongiorno, attivando il mio drone Mavic Air 2, ricevo un errore del server 0xffe.
Ho cambiato smartphone, iOS, Android ma nulla. Ho cambiato wifi, 4G, ma nulla.
Come posso risolvere? Non riesco ad attivare il mio drone!!!
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5-16 01:19
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DJI Mindy
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Flight distance : 7 ft
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Hi danyllo86, we are so sorry for the trouble on the activation, may we have your serial number for further support? Thank you in advance.
5-16 02:44
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danyllo86
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Flight distance : 18100 ft
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DJI Mindy Posted at 5-16 02:44
Hi danyllo86, we are so sorry for the trouble on the activation, may we have your serial number for further support? Thank you in advance.

Certo! grazie, attendo notizie! Il mio drone è stato acquistato con finanziamento Findomestic dallo store DJI di Roma con spedizione DHL.
MAVIC AIR 2 FLY MORE COMBO S/N: 1WNBH3R00201D6





5-16 03:02
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danyllo86
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Flight distance : 18100 ft
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danyllo86 Posted at 5-16 03:02
Certo! grazie, attendo notizie! Il mio drone è stato acquistato con finanziamento Findomestic dallo store DJI di Roma con spedizione DHL.
MAVIC AIR 2 FLY MORE COMBO S/N: 1WNBH3R00201D6

5-16 03:05
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DJI Mindy
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danyllo86 Posted at 5-16 03:02
Certo! grazie, attendo notizie! Il mio drone è stato acquistato con finanziamento Findomestic dallo store DJI di Roma con spedizione DHL.
MAVIC AIR 2 FLY MORE COMBO S/N: 1WNBH3R00201D6

Please accept our sincere apologies for the troubles with the activation, we have detected an abnormal activation of your aircraft and unfortunately, it cannot be solved remotely. It is recommended to contact your reseller or DJI support http://dji.com/support for the replacement service, sorry for the inconvenience caused.
5-16 03:49
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fans3d00ce4c
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Flight distance : 3671 ft
United Arab Emirates
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Same issue here, unboxed my new Mavic air 2 fly more combo and got the same error
5-16 07:44
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sherifsurf
lvl.1
Flight distance : 3671 ft
United Arab Emirates
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Same here
5-16 08:15
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DaniMac
lvl.1
Flight distance : 134649 ft
Italy
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Stesso problema con il mio Mavic Air 2 acquistato da dji store. bah..
5-16 14:49
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DJI Diana
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Flight distance : 2408 ft

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fans3d00ce4c Posted at 5-16 07:44
Same issue here, unboxed my new Mavic air 2 fly more combo and got the same error

Hi, we've replied to your post here:  https://forum.dji.com/forum.php? ... 6orderby%3Ddateline

Thank you for your patience.
5-17 13:24
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DJI Diana
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Hi, we've replied to your previous post here:  https://forum.dji.com/forum.php? ... 6orderby%3Ddateline

Thank you for your patience.
5-17 13:27
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DJI Diana
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DaniMac Posted at 5-16 14:49
Stesso problema con il mio Mavic Air 2 acquistato da dji store. bah..

We're sorry for having issues in activation. May we kindly ask for the error(s) and the serial number of your aircraft, please? We're here to help. Thank you.
5-17 13:28
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DaniMac
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Flight distance : 134649 ft
Italy
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DJI Diana Posted at 5-17 13:28
We're sorry for having issues in activation. May we kindly ask for the error(s) and the serial number of your aircraft, please? We're here to help. Thank you.

Dear Diana, the info here

Error cose:  0xffe
serial 1WNBH4T002019
MAVIC AIR 2
5-17 23:13
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DJI Mindy
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Flight distance : 7 ft
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DaniMac Posted at 5-17 23:13
Dear Diana, the info here

Error cose:  0xffe

Sorry that an abnormal activation issue was detected on your drone, it needs to be sent back for the replacement service, please contact your reseller for further assistance.
5-17 23:19
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Laridae65
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United Kingdom
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DJI Mindy Posted at 5-17 23:19
Sorry that an abnormal activation issue was detected on your drone, it needs to be sent back for the replacement service, please contact your reseller for further assistance.

Mindy - can you comment on mine?

My error code is 0xffe

My serial number-  1WNBH4D00200VL

Unboxed yesterday.... I really hope you can help.
5-31 02:59
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DJI Mindy
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Laridae65 Posted at 5-31 02:59
Mindy - can you comment on mine?

My error code is 0xffe

Sorry that an abnormal activation issue was detected on your drone, it needs to be sent back for the replacement service, please contact your reseller or DJI support team www.dji.com/support for further assistance. We apologize for the inconvenience caused.
5-31 03:52
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