Hello. I'd like a consult. I currently have a smart remote from Dji. Lately I have been unable to record videos and photos while using the designated buttons. The virtual orange button on the touch screen works normally. In addition, I am unable to complete the first update. I completed a re-set to factory mode but the problem remained unchanged.  Thank you in advance. Uri, from Virginia, usa  

uriiram@gmail.com

Hello. I'd like a consult. I currently have a smart remote from Dji. Lately I have been unable to record videos and photos while using the designated buttons. The virtual orange button on the touch screen works normally. In addition, I am unable to complete the first update. I completed a re-set to factory mode but the problem remained unchanged.  Thank you in advance. Uri, from Virginia, usa  

uriiram@gmail.com