SamATXDrone
New
United States
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I got the More combo. Batteries were working, of course until I got outside, then 2 out of 3 didn't work. Then inside, all three didn't work. I researched, watched videos. Tried 3 minutes in and 3 minutes out. Recharge on single charger (not hub) I chatted with tech support and called tech support. They will tell you to clean the sensors with tissue and try all the batteries. Then they tell me to send the whole thing in for repair... ground shipping both ways and 7 days repair. Bull.... Why should I go through the hassle and wait?? Bad customer service.
I don't think this is a hibernation issue. It's with the left and right contact points.
AND HERE'S MY FIX!.... This worked...
Install the ...ty battery.
Battery Not Installed Correctly error comes up
TAP on the middle of the battery (and left and right side) with something hard. Probably not a hammer, but something harder than your knuckles (because I tried that).
You will see the error blink away, and after the magic 'Fonzie' amount of taps, the error goes away.
Ready to fly!
So, if this doesn't work long term I'm going to return it to Amazon, reflect my POV in a review and try a new drone.
I don't know if this is an issue with the "Fly More" combo of batteries. That would seem odd, but I see a lot of folks complaining about this issue.
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