I just got a quotation email from the service center. It outlines only part of the damage being repaired. There is a motor not operating properly from rust in the bearing and that should be replaced. May I get a check up on the repair? It is kinda pointless having it shipped in just to be partially repaired.

Hi Guorium, I have managed to get your case number via your forum account, it has been escalated to our supervisor team to follow up, we'll have someone contact you within working hours, please wait patiently. Should there any further assistance needed, please feel free to let me know.

DJI Natalia Posted at 5-20 03:53
Hi Guorium, I have managed to get your case number via your forum account, it has been escalated to our supervisor team to follow up, we'll have someone contact you within working hours, please wait patiently. Should there any further assistance needed, please feel free to let me know.

Hi Natalia,

I have a similar problem. I got a repair quotation and the parts listed do not appear to address all of the problems. Perhaps I didn't explain well enough. The gimbal seemed to be operating fine (which they are replacing) but the camera was the issue. The lens seemed to have a dent and was not focusing or capturing light.

I don't want to waste a repair or send back either.

Thanks!

fans2da3d183 Posted at 5-22 15:43
Hi Natalia,

I have a similar problem. I got a repair quotation and the parts listed do not appear to address all of the problems. Perhaps I didn't explain well enough. The gimbal seemed to be operating fine (which they are replacing) but the camera was the issue. The lens seemed to have a dent and was not focusing or capturing light.

Hi there, may we have your case number for further support?

Hi I crashed my Mavic Mini and cracked the lens on the Camera, can this be repaired?

Rich Hattam Posted at 5-25 00:41
Hi I crashed my Mavic Mini and cracked the lens on the Camera, can this be repaired?

Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case and send the drone in for a diagnosis, we'll do our best to help this out.
http://www.dji.com/support