djiuser_G9H1rw9Pk8vk
New
Flight distance : 36096 ft
United States
Offline
|
I just bought my MA2 last week and I have the exact issue. I only get 100m or so in either direction (H/D) before the signal fails or spotty. I've emailed support twice with no answer....Starting to worry about buying this drone. Doesn't seem to be any customer service and several complaints about this with no solutions. They just keep saying the same steps which I have done
1. Always position the antenna properly, the antenna of the Mavic Air 2 locates on the top of the mobile phone holder, please ensure it is pointed directly to the drone.
2. Please turn off other wireless devices during the flight in case the RC's signal is affected.
3. Stay away from electromagnetic interference such as Wi-Fi hotspots, routers, Bluetooth devices, high-voltage wires, high-voltage power transmission stations, mobile phone base stations, and TV broadcast signal towers and so on.
4. Please fly in the open areas, tall buildings, mountains, rocks, and woods may affect the aircraft's compass and GPS signals.
5. Fly higher, the signal would be better.
This is extremely frustrating. Anyone able to solve this issue?
|
|